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Mohd Fadzil Ismail
Hub Supervisor
Kuala Selangor, Selangor,10
Summary
At SPX Xpress (Malaysia) Sdn. Bhd., I spearheaded a team to enhance operational efficiency and workplace safety, achieving significant improvements in productivity. My expertise in team management and problem-solving led to streamlined processes, fostering professional growth among staff and ensuring compliance with shipping regulations. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Hub Supervisor
SPX Xpress (Malaysia) Sdn. Bhd.
08.2022 - Current
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Oversaw financial aspects of the hub operation, including budgeting, forecasting, and cost control measures.
- Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
- Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
- Maintained open lines of communication between drivers, dispatchers, warehouse staff members resulting in increased teamwork efficiency.
- Proactively identified potential bottlenecks in processes before they became critical issues leading to improved workflow.
- Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
- Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
- Motivated workers to exceptional performance through implementation of new strategies.
Delivery Courier
SPX Express Sdn. Bhd.
04.2019 - 07.2022
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
Personal Assistant
Ustaz Ashraf Bin Suarin
03.2015 - 12.2018
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated events and functions with attention to detail ensuring successful execution.
Education
No Degree - Kejuteraan Elektronik (Perhubungan)
Politeknik Port Dicson
Port Dickson, Negeri Sembilan, Malaysia 05.2002 - 11.2004
Skills
Team Management
Operational Excellence
Workplace Safety
Productivity Enhancement
Problem-Solving
Team Leadership
Analytical Thinking
Coaching and Mentoring
Performance monitoring
Software
Excel
Adobe Photoshop
Adobe Illustrator
LibreOffice
Timeline
Hub Supervisor
SPX Xpress (Malaysia) Sdn. Bhd.
08.2022 - Current
Delivery Courier
SPX Express Sdn. Bhd.
04.2019 - 07.2022
Personal Assistant
Ustaz Ashraf Bin Suarin
03.2015 - 12.2018
No Degree - Kejuteraan Elektronik (Perhubungan)
Politeknik Port Dicson
05.2002 - 11.2004
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