Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Akhmal Aliff Bin Zamri

Customer Service
Kuala Ketil, Kedah

Summary

A seasoned Customer Service Specialist, I excelled at JNT EXPRESS SDN.BHD AND FLASH EXPRESS, enhancing customer satisfaction through expert resolution of conflicts and issues. With a knack for effective communication and a proven track record in retail sales, my focus on operational efficiency and customer service excellence significantly improved day-to-day operations.


Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Customer Service

JNT EXPRESS SDN.BHD AND FLASH EXPRESS
01.2021 - 10.2024

Perform daily routine at drop point and do job task as Operation Admin.


Monitoring system daily for smooth operation day by day .


Response for solving customer problems .

Education

Sijil Kemahiran - Electrical Engineering

Kolej Komuniti Bandar Darulaman
Jitra, Kedah, Malaysia
04.2001 -

No Degree - SPM

Sekolah Menengah Kebangsaan Kuala Ketil
Kuala Ketil, Kedah, Malaysia
04.2001 -

Skills

Customer service expert

Timeline

Customer Service

JNT EXPRESS SDN.BHD AND FLASH EXPRESS
01.2021 - 10.2024

Sijil Kemahiran - Electrical Engineering

Kolej Komuniti Bandar Darulaman
04.2001 -

No Degree - SPM

Sekolah Menengah Kebangsaan Kuala Ketil
04.2001 -
Mohammad Akhmal Aliff Bin ZamriCustomer Service