MOHAMAD FARIS AB GHANI

- Perform comprehensive secretarial service which include;-

• plans,schedules,organize F&B for MDAC, MDAC-Subcommittee, Clinical Heads of Departments and other related meetings;
• transcribes minutes of non clinical meetings;
• provide support to transcribe minutes of clinical meetings;
• dealing with day-to-day correspondences and appointments;
• designs, implements, maintains and monitor an effective follow up system

- Responsible to monitor & tracks the expiry of the Consultant & Tenancy agreement and facilitates the renewal of relevant contract thereof as well as any addendum/supplemental to the contract

- Provide support to team members to issue and handle letter of offer/acceptance and rejection to the medical specialist and any other relevant documents relating medical specialist recruitment process and when required.

- Maintains strict confidentiality in the handling of correspondence records an information and ensure the confidentiality of such information.

- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.

- Located bottlenecks to streamline existing processes.

• Cultivating an experience, building loyalty, and constantly striving for excellence;
• Act as liaison and protocol officer for high-profile clients such as royalties and government officials;
• Overseeing day-to-day operations to ensuring the entire operation runs smoothly, efficient and cost effectively;
• Involve setting sales objectives, creating event and marketing plans and strategizing on ways to increase revenue
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved marketing to attract new customers and promote business.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

• Deliver best-in-class guest service through all touch point via the d'Tempat County Club's service brand-Business, Leisure & Pleasure;
• Oversee the efficient functioning of all sports & recreation outlets runs smoothly,efficiently and cost effectively;
• Act as panelist for HR Department to facilitate staff recruitment, interviews, disciplinary matters, and performance evaluation, fostering a positive and supportive work environment;
• Managed and motivated employees to be productive and engaged in work;
• Accomplished multiple tasks within established timeframes;
• Maximized performance by monitoring daily activities and mentoring team members;
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Collaborated on group projects to complete professional deliverables.
• Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
• Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
• Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
• Expanded curriculum offerings by developing new courses based on student interests and industry trends.
• Coordinated with faculty for curriculum improvements, reflecting latest industry trends.