Summary
Overview
Work History
Education
Skills
Past Projects
Timeline
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Kai Yuan Chang

Ulu Kelang, Selangor

Summary

Adept in computer and tech savviness, with experience in enhancing patient services at Gleneagles Kuala Lumpur, as well as past projects of digital marketing and podcasting. Fluent in English, with intermediate proficiency in Mandarin and Malay, I possess the necessary skills in public speaking and critical thinking, demonstrating flexibility and adaptability in dynamic environments.

Overview

Work History

Volunteer

Gleneagles Kuala Lumpur
08.2023 - 09.2023
  • Worked in patient services department.
  • Answered and assisted in various patient and visitor enquires regarding the hospital.
  • Helped in navigating patients and visitors around the areas and facilities of the hospital.
  • Reported patient and visitor requests, concerns, and other observations to staff.
  • Transported patients to their respective locations and helped with discharge procedures.

Education

Bachelor of Arts - International Communication Studies

University of Nottingham Malaysia
Semenyih, Selangor, Malaysia
07.2024

Skills

  • Computer Skills - Microsoft Word, Powerpoint
  • Languages - English (fluent), Mandarin, Malay (intermediate)
  • Public Speaking
  • Research
  • Critical Thinking
  • Flexible and Adaptable

Past Projects

Digital Marketing

Practera - Industry Experience Project (August 2024)

  • Took on the role of a consultant in a team and assisted an Australian holistic health and wellness social enterprise on a business challenge.
  • Collaborated on a report containing relevant research on target audience, market competitiveness and social media.
  • Developed online content recommendations and practices to improve social media presence and branding.


Podcast

Pop-Cult! - Spotify (May 2024)

  • Worked on a podcast with a team as a scriptwriter and co-host for a university project.
  • Discussed concerts in Malaysia from the perspective of a Malaysian music fan.

Timeline

Volunteer

Gleneagles Kuala Lumpur
08.2023 - 09.2023

Bachelor of Arts - International Communication Studies

University of Nottingham Malaysia
Kai Yuan Chang