Develop and deliver effective FCSO training content in line with Financial Crime Compliance professional excellence standards.
Oversee the day-to-day execution of the FCSO training program.
Carry out a needs and gap analysis with key stakeholders such as FCSO Management Team, CFCC, Business, HR, and other relevant support areas to identify learning requirements.
Partner with FCSO Quality Control & Risk Management to identify FCSO risk areas and develop appropriate training programs to address and reduce such risks for the function.
Provides regular training management information to the FCSO Management Team.
Design & Implement quality risk framework as on when new process is being implemented.
Ensure all team members (especially trainers) are suitably trained and developed to carry out their roles and responsibilities.
Ensure team processes are 'fit for purpose' from a risk management, regulatory, operational, and financial perceptive and where deficient ensure these defects are risk assessed and looped back into the respective process design and build team to fix according to the Bank's CFCC & Operational Risk Framework and Code of Conduct.
Streamlined operations to consistently deliver on targets.
Trained employees on optimal processes and use of equipment to boosting department productivity.
Mentored FCSO ACAM candidates by creating a study group to work on different chapters of ACAMS study material to support colleagues in passing the exam.
Short term assignment to set up of FCSO training team in Bangladesh.
QCO Senior Specialist
GBS Malaysia (SCB)
10.2020 - 03.2021
Review case reports done by unit team based on AML/CTF perspective.
Attended Focus call with country FCC, representing QCO team.
Perform OJT training for new joiners in Malaysia and trainings for India staff members (Vietnam QCO review migration).
Managing QCO Malaysia team in interim of new manager identification process (current).
Deliver various data and reports in interim of new manager identification process (current).
Attend Quality Fora (Forum to discuss QCO findings) and present cases for discussion on regular basis.
QCO Specialist
GBS Malaysia (SCB)
04.2018 - 09.2020
Review case reports done by unit team based on AML/CTF perspective.
Handled Arbitrations with unit team, for pushbacks to change QCO's disposition.
Attended Service Delivery Management (SDM) calls.
Supported / trained at country FCC Vietnam for Transaction Monitoring.
Specialist
GBS Malaysia (SCB)
10.2017 - 04.2018
Transaction analysis based on AML/CTF perspective.
Reports review (Control reports and Rule based Reports)
Multiple UVT and UAT for various systems (outofbox, ECM, Palantir and etc.)
Provide feedback on independent testing performed on our operations - i.e. what can we do to make it a more effective tool that will enhance/improve our operations.
Ensured adherence to AAA process, maintain Quality in Analysing and Assessing reviews.
Ensured timely escalations of suspicious, or any other issues concerning work quality or productivity, quality in RFI / Query handling.
Maintained BAU at the agreed KPI standards in Efficiency and Effectiveness.
Analyst
SCOPE international (SCB)
04.2016 - 09.2017
Transaction analysis based on AML/CTF perspective.
Reports review
Multiple UVT and UAT for various systems (outofbox, ECM, Palantir and etc.)
Provide feedback on independent testing performed on our operations - i.e. what can we do to make it a more effective tool that will enhance/improve our operations.
Supported country FCC Malaysia for Name Screening.
Ensured team meet TAT (CAD) and Accuracy standards laid down in DOI and SLA for FCC, KL Hub.
Maintained high standards on quality meeting DOI and SLA requirements.
Jr. Analyst
SCOPE international (SCB)
09.2014 - 03.2016
Transaction analysis based on AML/CTF perspective.
Reports Review (Control reports and Rule based Reports)
Salesperson
Westin Hotel
01.2013 - 01.2014
Selling hotel membership cards through call.
Teacher
Gemilang tuition centre
01.2012 - 01.2014
Teaching primary school students Mathematics.
Education
Certificate -
ASSOCIATION OF CERTIFIED ANTI MONEY LAUNDERING SPECIALIST
Certificate -
INTERNATIONAL COMPLIANCE ASSOCIATION
Skills
Able to work under challenges with minimum supervision, hardworking, easy-going person, highly motivated and willing to learn new skills
Creative and resourceful, possess exceptional command of English
Excellent communication and interpersonal skills, with a keen interest in meeting new people
Ability to work under pressure and can be depended upon to deliver work on schedule
Possess excellent public speaking skills and actively involved in clubs and organizations
I am a fast learner with excellent leadership skills
Very strong exposure in AML, risk and fraud management skills
Strong decision-making skills
Languages
English: Spoken - Excellent, Written - Excellent
Bahasa Melayu: Spoken - Moderate, Written - Excellent
Tamil: Spoken - Excellent, Written - Excellent
Russian: Spoken - Poor, Written - Moderate
Profile
Date of Birth: 28th November 1986
Gender: Male
Nationality: Malaysian
Marital Status: Married
Professional certification: Certified Anti Money Laundering Specialist (CAMS) – ACAMS.
Certified AML Specialist – International Compliance Association (ICA)
Short Term Assignments
Country: Malaysia (SCB Berhad), Purpose: Support CFCC case review
Country: India, Purpose: ECM tool process migration
Country: Vietnam, Purpose: Quality Control Outcome (QCO) process migration
Country: Bangladesh, Purpose: New set up of FCSO training team
Timeline
Manager, FCSO Surv. Academy Trainer
GBS Malaysia (SCB)
04.2021 - Current
QCO Senior Specialist
GBS Malaysia (SCB)
10.2020 - 03.2021
QCO Specialist
GBS Malaysia (SCB)
04.2018 - 09.2020
Specialist
GBS Malaysia (SCB)
10.2017 - 04.2018
Analyst
SCOPE international (SCB)
04.2016 - 09.2017
Jr. Analyst
SCOPE international (SCB)
09.2014 - 03.2016
Salesperson
Westin Hotel
01.2013 - 01.2014
Teacher
Gemilang tuition centre
01.2012 - 01.2014
Certificate -
ASSOCIATION OF CERTIFIED ANTI MONEY LAUNDERING SPECIALIST
Senior Credit Analyst, Credit Initiation (for Jersey UK and African Market) at Global Business Services (GBS SCB)Senior Credit Analyst, Credit Initiation (for Jersey UK and African Market) at Global Business Services (GBS SCB)