Kristine Poh
Malacca, Melaka
Summary
Professional candidate with a background in Communications and 5 years of diverse experience in various industries. Has the ability to adapt and excel in different roles, leveraging a wide range of skills and knowledge. Skilled in managing various tasks and responsibilities due to eclectic experience. Thrives in stable and dependable work environments, while valuing autonomy and flexibility. Have strong organizational skills, logical thinking, and effective problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Admin Officer
Lee & Lim Tax Consultants Sdn Bhd
02.2022 - Current
- Maintain client relationship through phone correspondence, and various online communications.
- Keeping track of cash flow and collection.
- Consistent filing and documentation through the Auto Count system and SQL Accounting Software to ensure all records are accurate and up-to-date.
- Supporting and assisting various departments to ensure smooth running of daily operations.
- Managing multi-line phone system, routing incoming calls to the relevant personnel and department, delivering messages to staff.
- Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responding to inquiries from callers seeking information.
- Investigating client complaints and delivering prompt service and problem solving.
- Sorting, receiving, and distributing mail correspondence and packages between departments and personnel.
- Successfully coordinating a large scale training seminar which involved liaising with interested participants, personnel, and the Human Resource Development Corporation (HRD Corp).
E-commerce Marketing Executive
Bliss Commerce Sdn. Bhd.
09.2020 - 09.2021
- Specialized in eCommerce - Multiple Niches and General Stores
- Research new market trends and consider product marketing potential, opportunities or viability
- Gather data on competitors and analyze their prices, sales, and method of marketing and distribution
- Prepare storyboard and script for promotional videos
- Invent names for products and write the slogans for advertising and promotional purposes
- Edit videos and design promotional materials
- Determine and set product prices
- Determine location, audience, demographics, etc
- For products to maximize exposure to online traffic
- Monitored campaign activities and analyzed performance using analytics (Facebook, Instagram, and Adwords to optimize revenue growth
- Managing online campaigns on CPM,CPC, CPA and ROAS models
- Advertisers budget and KPI's daily monitoring including performance and optimization reports
- Communicate and work together with inventory suppliers
- Maintain archive of videos, images, or previous work products
Video Editor
SoothOil Sdn. Bhd.
02.2020 - 08.2020
- Setting up and handling of photography and videography equipment
- Shoot and capture promotional product photos and videos to advertise on social media
- Touch up, edit, and animate photos, videos, and other promotional material
- Create infographics, posters, buntings, brochures, and other graphic design material for promotional purposes
- Handling the company's Instagram account
- Maintain and improve the design of the company's official website
- Work overtime in booth sales and engage in customer interaction
- Purchase and prepare props and other equipment for photography and videography purposes
Education
Bachelor of Communications - Broadcasting
Universiti Tunku Abdul Rahman
Selangor10.2019
Diploma In Mass Communications - Broadcasting
Tunku Abdul Rahman University College
Kuala Lumpur05.2016
Skills
- Google Analytics
- Shopify
- Adobe Photoshop
- Adobe Premiere Pro
- Canva
- AutoCount System
- SQL Accounting Software
- Microsoft Office
- Administration & Communications
- Social Media
- Digital Marketing
- Video & Graphic Editing
- Scriptwriting & Proofreading
- Copywriting & Journalism
- Photography & Videography
Languages
English
Proficient
C2
Malay
Upper intermediate
B2
Chinese (Mandarin)
Intermediate
B1
Timeline
Admin Officer
Lee & Lim Tax Consultants Sdn Bhd
02.2022 - Current
E-commerce Marketing Executive
Bliss Commerce Sdn. Bhd.
09.2020 - 09.2021
Video Editor
SoothOil Sdn. Bhd.
02.2020 - 08.2020
Bachelor of Communications - Broadcasting
Universiti Tunku Abdul Rahman
Diploma In Mass Communications - Broadcasting
Tunku Abdul Rahman University College
Similar Profiles
Gururaj VijayandranGururaj Vijayandran
Quality Customer Care Manager at BMW Lee Motors Auto Care Sdn BhdQuality Customer Care Manager at BMW Lee Motors Auto Care Sdn Bhd
Felix Nico RamliFelix Nico Ramli
Traffic Management Officer at Hock Seng Lee Sdn. Bhd.Traffic Management Officer at Hock Seng Lee Sdn. Bhd.
Wong Chia YenWong Chia Yen
Senior Packaging Development Technologist at Lee Kum Kee (M) Foods Sdn. BhdSenior Packaging Development Technologist at Lee Kum Kee (M) Foods Sdn. Bhd