KOVARTHANAN SUBRAMANIAM

● As International Payment Lead for Payroll, primary responsibility is to oversee seamless and accurate processing of payroll for employees across various countries and regions, managing international payroll operations, ensuring timely payments of wages, salaries, bonuses, and statutory deductions while adhering to local tax laws and regulations in different countries.

● Manage end-to-end payroll processes for employees in multiple countries (APAC Regions - Singapore, Hong Kong, Malaysia, Australia, New Zealand), ensuring compliance with local regulations and company policies. ● Stay updated on international payroll laws and regulations, ensuring company's compliance with tax obligations, social security, and other statutory requirements in different jurisdictions.

● Handle currency conversions and international fund transfers, considering exchange rates and transaction fees to optimize payment processes.

● Lead and supervise a team of payment coordinators who responsible for processing payroll for various APAC regions. Provide guidance, support, and training to team members.

● Address payroll discrepancies, resolve payment-related issues, and collaborate with relevant stakeholders to resolve employee queries effectively.

● Streamline payroll processes, implement automation where possible, and establish best practices to improve efficiency and accuracy in international payroll operations.

● Work closely with payroll service providers and vendors to ensure timely and monitor service level agreements.

● Generate regular payroll reports, analyze payroll data, and provide insights to management team. Prepare reports for audits and assist in audit processes related to payroll.

● Maintain clear communication with employees, HR, finance, and other relevant departments regarding payroll-related matters, policies, and changes.

● Stay abreast of industry trends and emerging technologies related to international payroll, suggesting improvements and implementing new tools or systems to enhance efficiency and accuracy.

● Created standard work instructions for assembly and material handling to improve workflow and productivity 90%

● Process payments related to investment accounts, including cryptocurrency transactions, Forex trading payments, commodities trading settlements, and other investment-related payments.

● Verify accuracy and completeness of payment instructions, ensuring compliance with regulatory requirements, company policies, and industry best practices.

● Collaborate with internal teams, including traders, brokers, compliance officers, and operations, to facilitate smooth and efficient payment processing.

● Perform thorough reviews of payment documentation, ensuring adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.

● Monitor and manage payment queues, resolving any issues or discrepancies in timely manner to ensure smooth transaction processing.

● Perform preliminary reviews on interfaces, gateways, MT4 tripartite data matching, and E-wallet transfers, identifying any discrepancies or issues that require resolution.

● Conduct deposit and withdrawal reconciliations using VBA Excel, ensuring accurate matching of transaction data and resolving any discrepancies in a timely manner.

● Stay updated on regulatory changes and industry trends related to investment payment processing, ensuring compliance with applicable rules and regulations.

● Act as subject matter expert and trainer, sharing knowledge and expertise with team members, assisting in their professional development, and ensuring consistent and efficient payment processing.

● Develop and maintain strong relationships with external payment service providers and financial institutions to facilitate seamless payment operations.

● Conduct periodic audits and reconciliations to ensure accurate and complete payment records and identify any potential discrepancies or irregularities.

● Prepare and generate invoices for releasing payouts to clients, ensuring accuracy, proper documentation, and compliance with internal policies and regulatory requirements.

● Maintain strong understanding of industry regulations, trends, and best practices related to investment account payments, and ensure compliance with relevant guidelines.

● Continuously monitor and evaluate payment processes, identifying areas for improvement and Implementing enhancements to increase efficiency, accuracy, and risk mitigation.

● Collaborate with IT and operations teams to identify opportunities for system enhancement automation of payment processes.

● Contribute to process improvement initiatives, identifying opportunities to streamline payment processes, enhance efficiency, and reduce operational risks.

● Prepare work schedules, considering factors such as team members' availability, skills, and workload requirements. Allocate shifts and work hours to team members in fair and equitable manner.

● Assess team's workload and projects to determine staffing needs and allocate resources effectively. Collaborate with other teams or departments to ensure proper coordination and coverage.

● Lead and supervise a team of payment processors, providing guidance, support, and feedback to ensure high performance and productivity.

● Set clear expectations and goals for team members and monitor their progress towards achieving targets.

● Implement and enforce standard operating procedures (SOP's) and quality control measures to maintain accuracy, consistency, and compliance with industry regulations.

● Stay updated on industry trends, changes in payment processing regulations, and best practices to enhance team's performance and processes.

● Continuously evaluate payment processing workflows and systems to identify opportunities for improvement, automation, or streamlining.

● Lead process improvement initiatives, working closely with cross-functional teams to implement changes and enhance operational efficiency.

● Analyze data and key performance indicators (KPI's) to measure the team's performance and identify areas for improvement

● Assisting with the development, implementation, and maintenance of an anti-money laundering program within their institution.

● Developing and maintaining a risk assessment framework for products and services, clients and customers, and other issues relating to money laundering.

● Keeping and maintaining records of high-risk customers and reporting suspicious activities to the authorities.

● Arranging and implementing inspections and audits from third-party organizations and making compliance recommendations based on their findings.

● Briefing and reporting to senior management on matters relating to internal AML compliance policies and procedures.

● Overseeing and implementing an ongoing AML training program for other employees.

● Mainly reviewing credit card, individual and corporate account transactions and analyze accordingly

● Monitor adherence to anti-bribery and corruption procedures and controls to ensure that it is effective and sufficient to address any change in bribery and corruption trends

● Investigate breaches and/or non-compliance to relevant policies and develop recommendations for improvement

● Keep informed regarding changes, trends and best practices and assess the potential impact of these changes on the company's policies and processes

● Act as a front-line resource for the business groups and escalation point regarding suspicious activity and AML matters

● Ensure customers are compliant with the laws and regulations to satisfy business obligations to the appropriate regulatory authorities.

● Conduct KYC on-boarding of customers, reviewing client documentation/information for sufficiency, accuracy, and legitimacy.

● Conduct EDD/DD reviews of high risk to determine the AML/sanctions risk posed by the customer and make recommendations on whether to retain high risk customers while achieving business missions

● Identify red flags, suspicious activity, investigate patterns / typologies and work on appropriate solutions.

● Perform AML Risk Assessments and perform AML investigations by reviewing and analyzing financial transactions and customer data.

● Prepare reports that clearly describe transaction details, analysis, and investigation findings with supporting documentation.

● Review and analyze transactions utilizing internal and external systems and tools.

● Developing and maintaining robust KYC/KYB policies, procedures, controls, and frameworks

● Acts as SME to senior stakeholders and /or other team members.

● Monitor bank accounts, financial transactions, accounting paperwork, and other financial documents and analyze the data to identify any potential fraudulent activity

● Work with mainframe and online systems to file fraud disputes and ACH debits as well as ATM transaction

● Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts

● Maintain fraud analysis models to improve efficiency and effectiveness of company systems

● Recommend anti-fraud processes for changing transaction patterns and trends.

● Responsible for making sound judgement and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module to prevent and minimize fraud losses

● Submitting requests for further information or suspicious activity recommendations

● Monitor compliance with laws, regulations and internal policies ensure that your findings are recorded and followed up with management so that issues can be rectified

● Conduct thorough customer due diligence (CDD) and enhanced due diligence (EDD) processes in compliance with regulatory requirements

● Perform NAME (KYC) screening and background checking on clients via THOMSON REUTERS system.

● Building and applying knowledge of money laundering processes

● Review and analyze customer documentation, such as identification documents, business licenses, and corporate records, to verify authenticity and assess risk levels.

● Collaborate with other departments to create a culture of compliance and solve the issues facing by clients

● Develop and oversee OPC's systems and controls regarding anti-bribery and corruption policy

● Support and co-ordinate senior management focus on and promote a culture of awareness of anti-bribery and corruption throughout the organization.

● Collect and validate customer data, including personal and business information, financial statements, and beneficial ownership details

● Be the key contact within OPC for all activity relating to anti-bribery and corruption.

● Perform risk assessments by analyzing customer transactions, source of funds, and business activities to identify potential suspicious activity

● Conduct appropriate risk assessments and take a risk-based approach to anti-bribery and corruption.

● Oversee the design, development and delivery of all anti-bribery and corruption related training.

● Being the contact point for any question arising from clients and any other internal/external stakeholders.

● Utilize various tools and resources, including public records databases, sanctions lists, and watchlist, to screen customers and entities for compliance with regulatory standards.

● Collaborate with internal stakeholders to resolve any discrepancies or missing information identified during the KYC process.

● Maintain accurate and detailed documentation of the KYC process, including reports, findings, and risk assessments.

● Stay updated with changes in regulatory requirements and industry best practices related to KYC and anti-money laundering (AML) compliance.

● Provide guidance and support to other teams, such as relationship managers and operations, regarding KYC policies, procedures, and requirements.

● Assist in the development and enhancement of KYC policies, procedures, and systems to improve efficiency and effectiveness.

● Conduct in-depth analysis of credit card transactions, individual accounts, and corporate accounts to identify potential money laundering activities and suspicious transactions.

● Utilize sophisticated tools and systems to perform risk-based assessments and transaction monitoring, ensuring adherence to AML regulations and internal policies.

● Lead investigations into suspicious activities, including reviewing account documentation, transaction records, and conducting interviews with relevant parties.

● Collaborate with internal teams, including Compliance, Legal, and Operations, to provide guidance and recommendations on AML-related matters.

● Stay updated on regional and international AML regulations and industry best practices, and proactively implement necessary changes to ensure compliance.

● Provide training and guidance to junior team members on AML procedures, transaction monitoring, and suspicious activity reporting.

● Support the development and enhancement of AML systems and tools to improve efficiency and effectiveness in detecting and preventing financial crimes.

● Prepare and submit timely and accurate AML reports to management, regulators and other relevant stakeholders.

● Participate in AML-related audits and regulatory examinations, ensuring all necessary documentation and evidence are readily available.

● Act as a subject matter expert on AML matters, providing guidance and support to the wider organization

● Assisting with AML-related projects and initiatives

● Conduct comprehensive KYC reviews for new and existing merchants and individual accounts, ensuring compliance with regulatory standards, policies, and procedures.

● Perform Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) assessments on high-risk accounts to identify potential risks and vulnerabilities.

● Verify customer identities, business structures, beneficial ownership, and source of funds through reliable sources and appropriate documentation.

● Analyze complex customer profiles, transaction patterns, and risk factors to identify and escalate suspicious activities or potential financial crimes.

● Collaborate with cross-functional teams, including Legal, Risk, and Operations, to establish and implement robust onboarding and monitoring procedures.

● Stay up-to-date with changing regulatory requirements and industry best practices related to KYC, EDD, and CDD, and ensure adherence to these standards.

● Develop and maintain strong working relationships with internal stakeholders and external partners to ensure effective communication and cooperation in compliance matters.

● Investigate and resolve compliance issues, including conducting root cause analysis, implementing corrective actions, and preparing reports for management and regulators.

● Provide training and guidance to employees on KYC, EDD, and CDD processes, policies, and emerging risks.

● Assist in the development and enhancement of compliance systems, tools, and technologies to improve efficiency, accuracy, and effectiveness in onboarding and monitoring processes.

● Answer customer telephone calls regarding existing and new accounts

● Make requested policy and account changes

● Respond to questions and concerns about service and escalate calls appropriately

● Consult with customers to evaluate needs and determine best options

● Counsel customers on options for service and coverage

● Developing highly empathetic client relationship and earned reputations for delivering exceptional customer services.

● Analyze alerts and investigate transaction activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan

● Create reports for senior management detailing metrics on past due payments and vendor invoices.

● Managing all documentation and report generation for accounting staff

● Assist with audit preparation and end-of-year closings

● Ensure all the payments, amounts and transaction records are correctly updated.

● Working with vendors, customers, and colleagues to resolve inquiries and issues.

● Managing petty cash transactions

● Develop and execute a territory lead generation plan, meet/exceed quarterly annual quotes.

● Coordinate sales efforts with team members and other departments.

● Present, promote and sell products/services using solid arguments to existing and prospective customers.

● Execute fundraising program and advertise it.