Julie Tan
Damansara Jaya, PJ, Selangor
Summary
Knowledgeable Channel Director with over 30 years of Sales and Channels experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Recognized for exemplary partner sales coverage service and team collaboration.
Overview
34
34
years of professional experience
1
1
Certificate
Work History
ASEAN Technology Channel Director - A&C
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
02.2020 - 03.2023
- Malaysia + Pakistan + Bangladesh + Sri Lanka + SAGE West countries from end 2021 - 2023.
- Malaysia + Singapore coverage from 2020 till end of 2021.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Ensured indirect sales are at the highest possible level of compliance with all national and international laws.
Senior Channel Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
02.2020 - 11.2021
- Malaysia Alliances & Channels Team Lead.
- Developed New Cloud sales plans, goals, strategies and objectives to achieve team goals and revenue objectives while maintaining existing multi-millions licenses sales.
- Conducted market research and reported on competitors.
- Coached, developed and motivated team to achieve revenue goals.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Key Sales Excellence Team Awards - PNB, Pantai Medical Centre, Maxis, SSM & DBKL.
Distribution Senior Channel Manager - A&C
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
06.2015 - 01.2020
- Recalled to reinforce Malaysia's Distribution.
- Led indirect sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Performed periodic sales analysis of distribution channels to identify areas of improvement.
- Assisted in the development of sales strategies to achieve organizational objectives.
- Multi-million Excellence Sales Team Award - BSN, SOCSO, Touch N Go, Strateq DC for MAMPU, MOE & Air Asia.
ASEAN Snr Regional Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
07.2010 - 05.2012
- As part of Oracle's Outstanding Employees watchlist, I was promoted to cover Technology Channel Sales in Malaysia & Philippines.
- Achieved 3 multi-million Excellence Sales Team Award - Maybank, Commerce Dot Com & PDRM.
Senior Channel Sales Manager - Technology Sales
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
06.2009 - 06.2010
- Developed and executed an effective channel sales strategy to maximize customer satisfaction & Technology Sales.
- Identified potential partners, evaluated their capabilities, and negotiated contracts with them.
- Conducted regular meetings with channel partners to ensure smooth operations and successful delivery of products.
- Monitored competitive activities in the market and developed strategies for increasing market share.
- Established relationships with key customers in order to generate more business opportunities.
- Coordinated with other departments such as finance, operations, logistics., to ensure smooth execution of projects.
- Resolved conflicts between internal stakeholders or external partners if any.
- 2009 Outstanding Employee Award Winner.
Distribution Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
Petaling Jaya - Selangor
11.2003 - 05.2009
- Managed the daily activities of distribution partners, providing guidance and support when needed.
- Proactively identified and solved complex strategy problems impacting business direction.
- Established tier-2 partner loyalty implementing rewards program to drive business partners retention.
- Conducted regular meetings with internal & external sales team to review opportunity performance metrics, discuss sales strategy, and ensure closure of sales.
- Ensured compliance with applicable laws, regulations, policies and procedures related to distribution activities.
- Achievements includes 2 Annual Outstanding Employee Award (2004 & 2006), 2007 Outstanding Contribution to The Success of Alliances & Channels & 3 multi-million Excellence Sales Team Award - Bank Islam; LHDN & UPM.
Global Small Business Channel Manager
IBM Malaysia Sdn Bhd
Petaling Jaya - Selangor
03.2000 - 10.2003
- Researched market trends related to IBM MY SMB industry and developed strategic plans to implement IBM GSB program that will generate 50% of overall SMB revenue.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Spearheaded GSB execution from partner identification, recruitment, coverage to Sales.
- >USD12mil Over Achievement in Year 1 revenue by 160% and also obtained IBM Worldwide Perfect 10 Satisfaction Survey Award.
Channel Development Manager
Compaq Computer Corporation Malaysia Sdn Bhd
Petaling Jaya - Selangor
04.1999 - 03.2000
- Conducted market research to identify potential new channels for product distribution.
- Coordinated efforts across multiple departments in order to maximize efficiency within the organization's channels program.
- Coached, mentored and developed skills in channel partner's team to underpin successful sales efforts.
- Directed and coordinated products, services and sales activities.
- Achievements includes Compaq Pinnacle Club qualification and implementation of Compaq 2nd Tier Business Partners Program to more than 50 partners in Year 1.
Large Account Manager
Digital Equipment (Malaysia) Sdn Bhd
Petaling Jaya - Selangor
07.1997 - 04.1999
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Overachieved Sales Performance with customers such as Citibank, Maybank & OUB.
FSI Major Account Manager
Delteq (Malaysia) Sdn Bhd
Petaling Jaya - Selangor
03.1996 - 06.1997
- Established relationships with key FSI clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Major Sales Achievement includes Citibank, Securities Commission & Maybank.
Corporate Sales Manager
Electcoms (M) Sdn Bhd
Petaling Jaya - Selangor
05.1995 - 02.1996
- Developed strategies to increase corporate sales revenue.
- Managed customer relationships and identified new sales opportunities.
Sales Engineer
Infocom (M) Sdn Bhd
Petaling Jaya - Selangor
02.1992 - 04.1995
- Specialized in Wide Area Networking (WAN) FSI Sales and Customer Services.
- Analyzed customer requirements and identified solutions that best fit their business objectives.
- Onlined OCBC & OUB Nation-wide Branches.
Product Engineering Technician
Advance Micro Device
Penang
08.1990 - 01.1992
- Troubleshot product issues using diagnostic tools and techniques.
- Evaluated performance of products against design specifications.
Trainee Technician
Robert Bosch (M) Sdn Bhd
Penang
07.1989 - 11.1989
- Established metrics and KPIs related to QA processes and monitored performance against those metrics.
Education
Certificate in Electronics And Communications Engineering -
Ungku Omar Polytechnic
Ipoh, PerakPart-Time Study : Master Of Science - Information Technology in Business
University of Lincoln
MalaysiaAffiliations
- Faithful Supporter of Oracle Yearly Volunteer Program
- Elected IBM Malaysia Club President that focus on social interaction between employees from different business areas that facilitate serendipitous networking while providing recreation and relaxation.
Accomplishments
- FY05, FY07 and FY10 Oracle Outstanding Employee Award
- Oracle CFO, Ng Boon Beng quoted "This individual put in tremendous effort to ensure our external partners and our employees work together as one team. Recognition to her on customer centricity and sacrificing of her personal time for many days and nights to ensure that deals are booked in to meet target".
Timeline
ASEAN Technology Channel Director - A&C
Oracle Corp Malaysia Sdn Bhd
02.2020 - 03.2023
Senior Channel Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
02.2020 - 11.2021
Distribution Senior Channel Manager - A&C
Oracle Corp Malaysia Sdn Bhd
06.2015 - 01.2020
ASEAN Snr Regional Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
07.2010 - 05.2012
Senior Channel Sales Manager - Technology Sales
Oracle Corp Malaysia Sdn Bhd
06.2009 - 06.2010
Distribution Manager - Alliances & Channels
Oracle Corp Malaysia Sdn Bhd
11.2003 - 05.2009
Global Small Business Channel Manager
IBM Malaysia Sdn Bhd
03.2000 - 10.2003
Channel Development Manager
Compaq Computer Corporation Malaysia Sdn Bhd
04.1999 - 03.2000
Large Account Manager
Digital Equipment (Malaysia) Sdn Bhd
07.1997 - 04.1999
FSI Major Account Manager
Delteq (Malaysia) Sdn Bhd
03.1996 - 06.1997
Corporate Sales Manager
Electcoms (M) Sdn Bhd
05.1995 - 02.1996
Sales Engineer
Infocom (M) Sdn Bhd
02.1992 - 04.1995
Product Engineering Technician
Advance Micro Device
08.1990 - 01.1992
Trainee Technician
Robert Bosch (M) Sdn Bhd
07.1989 - 11.1989
Certificate in Electronics And Communications Engineering -
Ungku Omar Polytechnic
Part-Time Study : Master Of Science - Information Technology in Business
University of Lincoln
- Oracle Cloud Infrastructure Foundations 2020 Certified Associate - issued Sep 2020
- Oracle Cloud Infrastructure 2020 Certified Architect Associate - issued Dec 2020
Skills
- Partnership Development
- Strategic Planning
- Lead Generation
- Marketing Collaboration
- Pipeline Development
- Business Forecasting
- Strategic Partnerships
- Sales Plan Implementation
- Multidisciplinary Team Leadership
- Analytical Problem Solver
Certification
- Oracle Cloud Infrastructure Foundations 2020 Certified Associate - issued Sep 2020
- Oracle Cloud Infrastructure 2020 Certified Architect Associate - issued Dec 2020
Languages
English
First Language
Chinese (Mandarin)
Advanced (C1)
C1
Bahasa Malaysia
Upper Intermediate (B2)
B2
Chinese (Cantonese)
Advanced (C1)
C1
SnrOnlineElectcomsDelteqHokkien
Advanced (C1)
C1
Interests
9682 4717 should you have any further questions. Yours sincerely, Chek Yang Ang Vice President - Alliance & Channel ASIA Oracel Corporation Ltd
Interests
9682 4717 should you have any further questions. Yours sincerely, Chek Yang Ang Vice President - Alliance & Channel ASIA Oracel Corporation Ltd
References
References available upon request.
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