Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Huay Mian Zow

Melaka City, Melaka

Summary

Experienced cross-border power seller with expertise in online sales and e-commerce. Proven track record in managing product listings, enhancing visibility, and engaging effectively with diverse clients. Strong negotiation skills and commitment to customer service excellence drive results in dynamic market environments. Consistently received positive client feedback and successfully resolved conflicts.

Overview

25
25
years of professional experience

Work History

E-Commerce

Self-Employed
Melaka City, Melaka
11.2014 - Current
  • Developed and maintained product listings on my e-commerce sites.
  • Evaluated third-party software solutions for integration into the e-commerce platform.
  • Developed and implemented strategies to increase e-commerce sales.
  • Created and maintained product listings on e-commerce websites.
  • Managed online orders through an e-commerce platform.
  • Created promotional materials for upcoming campaigns or events related to e-commerce initiatives.

Associate Tax Consultant

PricewaterhouseCoopers Taxation Services Sdn Bhd
Melaka City, Melaka
02.2002 - 04.2014
  • Assured corporate income tax compliance to maintain accurate completion of corporate income tax returns.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Assisted taxpayers with resolving IRS disputes or audits.
  • Advised clients on how best to structure investments for optimal taxation benefits.
  • Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
  • Produced work papers and lead sheets, tax projects and payment estimations.
  • Submitted requests for extensions when necessary.

Junior Tax Consultant

Sim & Teo Tax Services Sdn Bhd
Melaka, Melaka
09.2000 - 02.2002
  • Liaised between clients and tax authorities such as IRS representatives.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Prepared and filed tax returns for individual clients.

Education

Bachelor Degree in Accounting - Bachelor of Accounting

Nelson Marlborough Institute of Technology, NZ
Melaka
12-1999

Skills

  • Speak, read, and write three languages: Bahasa Malaysia, Mandarin, and English
  • Attention to detail
  • Effective communication
  • Problem solving
  • Microsoft Word, Excel, and PowerPoint proficiency
  • WhatsApp voice and chat communication
  • Customer service and support experience
  • Tax compliance
  • Cross-border E-commerce
  • E-commerce platform management
  • Product listing management
  • Order fulfillment
  • Customer relationship management
  • E-commerce merchandising
  • E-commerce and marketing
  • E-commerce advertising

Languages

Chinese (Mandarin)
First Language
English
Advanced (C1)
C1
Malay
Upper Intermediate (B2)
B2

Timeline

E-Commerce

Self-Employed
11.2014 - Current

Associate Tax Consultant

PricewaterhouseCoopers Taxation Services Sdn Bhd
02.2002 - 04.2014

Junior Tax Consultant

Sim & Teo Tax Services Sdn Bhd
09.2000 - 02.2002

Bachelor Degree in Accounting - Bachelor of Accounting

Nelson Marlborough Institute of Technology, NZ

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Huay Mian Zow