Auto CAD
Goh Yuan Wei Jackson
Internship
ULU TIRAM
Summary
Amiable Engineering Intern talented at communicating with technical colleagues and non-technical customers alike. Deftly translates complex engineering ideas into laymen's terms and vice versa. Contributes to projects by providing streamlined, clear communication channels for all stakeholders. Determined seeker of novel technical solutions and increasingly streamlined design techniques. Aids senior personnel by reliably completing assigned tasks with innovative solutions and exceptional creativity. Self-motivated, hard-working Chemical Engineering graduate student with broad foundation in engineering principles. Completes advanced academic projects demonstrating engineering support capability.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Waiter
Myth Kitchen Sdn. Bhd.
Johor Bahru, Johor
03.2015 - 08.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Met with chef to review daily specials and menu changes.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Informed customers about daily and seasonal specials.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Used cash registers and credit card machines to cash out customers.
Waiter
Chatto
Cheras, Kuala Lumpur
09.2019 - 02.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Inspected dishes and utensils for cleanliness.
- Used cash registers and credit card machines to cash out customers.
Internship Student
Jacobs Douwe Egberts (JDE)
Johor Bahru
09.2021 - 12.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Sorted, organized and maintained files.
- Liaised with clients to assess needs and responded to inquiries.
- Researched and reviewed information in support of daily objectives.
- Studied manufacturing processes to improve overall knowledge.
- Collaborated with senior engineers on projects and offered insight.
- Tested prototypes and standard products and wrote reports to document results.
- Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.
Education
Associate of Science - Sijil Pelajaran Malaysia
SMK Puteri Wangsa
Ulu Tiram, Johor, Malaysia 01.2013 - 12.2017
Associate of Science - Foundation of Science (Engineering Pathway)
UCSI University
Cheras, Kuala Lumpur, Malaysia 09.2018 - 08.2019
Bachelor of Engineering Technology - Chemical Engineering
UCSI University
Cheras, Kuala Lumpur, Malaysia 09.2019 - Current
Skills
Engineering change orders
Software
SuperPRO
UniSIM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
MATLAB
Certification
Dean's List Award
Timeline
Internship Student
Jacobs Douwe Egberts (JDE)
09.2021 - 12.2021
Contestant, International Biotechnology Competition and Exhibition 2021 by UTM.
06-2021
Dean's List Award
05-2021
Dean's List Award
01-2021
Dean's List Award
05-2020
Dean's List Award
01-2020
Waiter
Chatto
09.2019 - 02.2022
Bachelor of Engineering Technology - Chemical Engineering
UCSI University
09.2019 - Current
Associate of Science - Foundation of Science (Engineering Pathway)
UCSI University
09.2018 - 08.2019
Waiter
Myth Kitchen Sdn. Bhd.
03.2015 - 08.2018
Associate of Science - Sijil Pelajaran Malaysia
SMK Puteri Wangsa
01.2013 - 12.2017
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