Gabriel Vinsitti
Logistics Manager
Bukit Mertajam
Summary
Competent and a results-driven operation manager with 20 years of experience in supply chain management, warehouse management, transportation, and contract logistics. Meticulously manages logistics, resource planning, budget control, and customer service to ensure optimal outcomes. Skilled in leading cross-functional teams, implementing strategic initiatives, and improving overall operational performance. Committed to delivering exceptional customer service, fostering collaborative relationships, and achieving organizational goals. Excellent in multitasking, time management and verbal communication talents.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Logistics Manager
DB Schenker Sdn Bhd
5 2023 - Current
- Strategically plan and manage logistics, warehouse, and customer service operations to ensure smooth and efficient supply chain processes
- Successfully met cost, productivity, accuracy, and timeliness targets through effective resource allocation and process optimization
- Maintain metrics and conduct data analysis to assess performance, identify areas for improvement, and continuous improvement.
- Proactively collaborate with various departments to identify opportunities for efficient improvements, safety enhancements, and effective customer expectation management.
- Assist the General Manager in preparing monthly budgets, P&L reports, and cost-saving initiatives for both customers and the organization.
- Monitor and manage the operational budget, including overtime planning, contracts, ensuring cost control, and adherence to financial targets.
- Lead and manage a team of 5 Managers, 10 Supervisors, and 220 staff members, overseeing daily operational tasks, safety protocols, performance, and quality standards.
- Respond promptly and resolve customer complaints and problems, both internal and external, to maintain high levels of customer satisfaction.
- Conducted regular audits of logistics practices to identify the areas for improvement and implement corrective actions.
- Collaborate with the support team on indirect material procurement, inventory control, and quality assurance for efficient resource utilization and daily operational requirements.
- Evaluate existing procedures and identify opportunities for streamlining activities to better meet customer needs and enhance operational efficiency.
- Responsible for cascading company policies and ensuring all operational staff are informed and compliant with requirements.
- Facilitated smooth communication with internal and external stakeholders to improve overall workflow efficiency and led the meeting on KPI and GPI.
- Regularly review and update Standard Operating Procedures (SOPs), work instructions (WIs), and process flows to ensure aligne with key performance indicators (KPIs) at all levels.
Shift Operation Manager
DB Schenker Sdn Bhd
05.2022 - 05.2023
- Responsible for overseeing and managing warehouse staff during the shift, ensuring tasks are distributed effectively.
- Prepare and manage resources to ensure optimal coverage and productivity to avoid jeopardizing day-to-day.
- Ensure staff are properly trained in warehouse operations, safety protocols, and adhere to company policies.
- Work closely with the customer to achieve business goals, objectives, revenue, and KPIs.
- Ensure smooth running of warehouse operations, including receiving, putaway, and dispatching goods for customer orders during the shift.
- Provide management with daily, weekly, and monthly operational reports, highlighting performance, issues, and accomplishments.
- Enforce health and safety regulations, including the use of protective equipment and safe handling of materials.
- Identify areas of improvement in the production line that increase productivity and reduce defects.
- Manage and lead a team of 1 Supervisor and 80 staff members towards daily operational tasks, safety, performance, and quality.
Operation Manager
BMA Global Empires Sdn Bhd
05.2019 - 04.2022
- Planning and reviewing compensation actions, enforcing policies and procedures.
- Developed Standard Operating Procedures (SOP) and Work Instructions (WI) on inbound and outbound processes.
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; maintain quality and customer service standards; resolve problems; complete audits; identify trends.
- Serve as the primary point of contact when there are customer issues related to product and delivery quality, customer service.
- Work closely with 3PL partners to ensure the shipment reaches the customer on time.
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees and new business associates.
- Develop a plan and execute on setting up new branches throughout Malaysia and overseas.
Transportation Manager
Rosvin Enterprise
02.2011 - 02.2019
- Providing professional handling services to transport Oleochemical Products (Fatty Acid, Glycerine, Crude Oil, and Palm Oil) to customer companies.
- Planning routes and load scheduling for multi-trip and location from port to port, port to customer, etc.
- Managing the execution, direction, and coordination of all transportation matters within the organization.
- Responsible for assessing the distance, traffic patterns, and other aspects to determine cost-effective, productive routes for deliveries and meet customer satisfaction.
- Working closely with customers and vendors to meet time efficiencies in transportation of crude oils and ensure the quality of services reaches customer satisfaction.
- Ensuring all staff meet the requirements of customers and authorities' code line and are well updated with the latest information.
- Communicate with legal counsel and safety department to ensure all processes remain compliant with governmental regulations, such as JPJ, Police, and Puspakom.
- Enhancing the ability to achieve the company's financial and operational goals.
- Responsible for budget planning related to fuel costs, labor, and vehicle maintenance.
Officer
Alliance21 Pte Ltd
12.2008 - 05.2011
- Responsible for the arrangement of airfreight and co-loading shipments as per customer's requirements and SOP.
- Executing full operations, including AWB preparation and cargo space booking.
- Responsible for the effectiveness of daily operation tasks and handling customer feedback, with corrective action.
- Using existing tools and methodologies to conduct in-depth analysis to identify issues, problems, and opportunities
- Responsible for efficient communication with customers on the daily requirement of import and export.
- Assisting the Logistic Manager to identify and ship live goods and priority shipments according to the specifications of departure and arrival countries' customs requirements.
- Prioritizing items for dispatch, as well as preparing distribution plans.
- Handling Dangerous Goods (DG)
- Performing any duties related to logistics and supply operations under the instructions of the Logistics Manager.
Shipping Specialist
Cree Inc c/o Globetronics (M) Sdn Bhd
06.2006 - 12.2008
- Worked closely with the production team to ensure correct materials were received and shipped for the customer's order.
- Ensuring the shipments are shipped according to a timely basis (JIT) and following the origin and destination customs regulations.
- Assisted in new employee onboarding on the day-to-day scope independently and enhancing the healthy and safe working environment.
- Leading the shipping team to conduct and manage stock cycle counts using Oracle.
- Working closely with production and shipping departments to ensure the given target is achieved.
- Giving high priority to maintaining the safety and security of the warehouse. Ensured.
Custom Classifier
DHL Express (M) Sdn Bhd
06.2003 - 06.2006
- Specialized in custom harmonized codes, custom rules and regulations, and providing feedback to customers on duties and prohibited goods.
- Handling operational scope, palletizing, wrapping, labeling, and loading pallets in IATA Aircraft Container (ULD) or trailers by utilizing a forklift or pallet jack; achieving zero injuries in trees of operation and consulting with customs officers on tax and duties.
- Responsible for preparing custom documentation, declaration form, warehousing, and preparing shipments to fulfill SOP.
- Responsible for handling inbound and outbound shipments, receiving, labeling, storing, shipping and palletizing
Education
MSc in Supply Chain Management -
UNIVERSITY OF BOLTON
01.2017 - 02.2020
Master in Business Administration - undefined
Open University Malaysia (OUM)
06.2014 - 07.2016
Advanced Diploma in Business Administration - undefined
Society of Business Practitioners
01.2003 - 06.2003
Skills
Supply Chain Management
Warehouse and Inventory Management
Leadership and Team Management
Analytical and Problem-Solving skills
Interpersonal Communication and Collaboration
Crisis Management
Budget Control
Lean Six Sigma
Fleet Management
Technology Proficiency: SAP, Oracle, WMS, Microsoft Word, Power Point and Excel (Power Query, Power BI)
Websites
Othercourses
- Forklift Operators & Safety Training by UMW Toyota
- Emergency Response Team (ERT) by Red Crescent Malaysia
- Dangerous Goods Regulatory & Handling by CIAS, Singapore
- Interpersonal & Customer Communication Skills by McGraw Consultancy
- Personal Psychology & Brain Learning Techniques by Kolej Utara
Languages
English
Malay
Tamil
Timeline
Shift Operation Manager
DB Schenker Sdn Bhd
05.2022 - 05.2023
Operation Manager
BMA Global Empires Sdn Bhd
05.2019 - 04.2022
MSc in Supply Chain Management -
UNIVERSITY OF BOLTON
01.2017 - 02.2020
Master in Business Administration - undefined
Open University Malaysia (OUM)
06.2014 - 07.2016
Transportation Manager
Rosvin Enterprise
02.2011 - 02.2019
Officer
Alliance21 Pte Ltd
12.2008 - 05.2011
Shipping Specialist
Cree Inc c/o Globetronics (M) Sdn Bhd
06.2006 - 12.2008
Custom Classifier
DHL Express (M) Sdn Bhd
06.2003 - 06.2006
Advanced Diploma in Business Administration - undefined
Society of Business Practitioners
01.2003 - 06.2003
Logistics Manager
DB Schenker Sdn Bhd
5 2023 - Current
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