Foo Rox Zann
Sales Analyst
Kuala Lumpur,cheras
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
15
15
years of professional experience
5
5
Languages
Work History
Site Coordinator
LTT Interior Construction Sdn Bhd
01.2023 - Current
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Optimized project outcomes by diligently monitoring budgets, timelines, and quality standards.
- Championed environmental sustainability initiatives on-site, reducing waste generation and promoting energy-efficient practices among workers.
- Implemented cost-saving measures by identifying areas of inefficiency and proposing solutions that minimize expenses without compromising quality.
Used Car Sales Consultant
Top Rank Automotive Sdn Bhd
09.2021 - 10.2022
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered comprehensive product presentations, effectively communicating a value proposition to potential buyers.
- Organized promotional events to attract new customers, resulting in increased foot traffic and higher sales conversions.
Used Vehicle Sales Consultant
Element Autolink
11.2019 - 08.2021
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Delivered outstanding customer service throughout the entire purchasing process, from initial contact to post-sale followup.
- Contributed to the overall success of the dealership by consistently meeting or exceeding individual and team sales goals.
- Evaluated local market trends and competitor pricing strategies to price used vehicles competitively in the marketplace.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Car Sales Advisor
Renault Group
11.2017 - 05.2019
- Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
- Answered telephone and email inquiries from potential customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Worked with loss prevention in monitoring shopper behavior.
- Organized promotional events and interacted with community to increase sales volume.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Facilitated business by implementing practical networking techniques.
- Implemented systems and procedures to increase sales.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Prepared purchased vehicles and completed final delivery checks.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Collaborated with finance department to secure optimal financing options for buyers, streamlining the purchasing process.
- Met customers on lot and in showroom to discuss available vehicles and options.
Car Sales Advisor
Wing Hin Automobile Toyota Service Center
09.2013 - 09.2017
- Organized promotional events and interacted with community to increase sales volume.
- Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
- Answered telephone and email inquiries from potential customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Worked with loss prevention in monitoring shopper behavior.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Responded to customer enquiries via telephone and email.
Sales Advisor
Mitsubishi Federal Auto
06.2011 - 08.2013
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
- Answered telephone and email inquiries from potential customers.
- Worked with loss prevention in monitoring shopper behavior.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Collaborated with finance department to secure optimal financing options for buyers, streamlining the purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Prepared purchased vehicles and completed final delivery checks.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Sales Advisor
Chery Alado Automobile Sdn Bhd
06.2009 - 07.2011
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Developed and implemented sales strategies to increase profits.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Responded to in-person and telephone requests for information about company offerings.
- Generated advertising brochure for vendor use.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma -
Legend International College Hospitality & Tourism
PWTC Mall 04.2001 -
Skills
Workflow Planning
undefinedTimeline
Site Coordinator
LTT Interior Construction Sdn Bhd
01.2023 - Current
Used Car Sales Consultant
Top Rank Automotive Sdn Bhd
09.2021 - 10.2022
Used Vehicle Sales Consultant
Element Autolink
11.2019 - 08.2021
Car Sales Advisor
Renault Group
11.2017 - 05.2019
Car Sales Advisor
Wing Hin Automobile Toyota Service Center
09.2013 - 09.2017
Sales Advisor
Mitsubishi Federal Auto
06.2011 - 08.2013
Sales Advisor
Chery Alado Automobile Sdn Bhd
06.2009 - 07.2011
High School Diploma -
Legend International College Hospitality & Tourism
04.2001 -
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