All things Coca Cola
Edwin Thian Leong Lee
Loss Adjuster
Kuching
Summary
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 17 years of experience interviewing clients, witnesses and claimants to compile claims report. I learn on the job quickly and can work under minimum supervision. To seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
36
36
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Loss Adjuster
Mestari Adjusters Sdn Bhd
06.2008 - 05.2024
- Conducted thorough field investigations for accurate assessment of property damages and loss valuations.
- Mentored junior adjusters, sharing industry knowledge and best practices to enhance overall team performance.
- Interpreted policy language accurately, ensuring appropriate coverage determination for each claim scenario.
- Developed comprehensive reports detailing claim findings, supporting efficient decision-making processes.
- Reduced claim processing time by efficiently investigating and analyzing complex insurance claims.
- Contributed to fraud detection efforts by identifying suspicious patterns in claims submissions and reporting potential cases of insurance fraud for further investigation.
Station Supervisor
VFT Cargo
09.2006 - 10.2007
- Improved station efficiency by implementing new processes and procedures.
Sales Executive
Lafarge Concrete (Malaysia) Sdn Bhd
05.2004 - 10.2005
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- To identify upselling opportunities within existing accounts by staying informed about clients' evolving needs with a view for long term collaboration
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Executive
DKSH Malaysia
04.1988 - 07.1999
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Reviewed competitors' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
High School Diploma -
Chartered Institute of Marketing
London 06.1992 - 12.1994
Skills
Interests
Numismatics
Timeline
Loss Adjuster
Mestari Adjusters Sdn Bhd
06.2008 - 05.2024
Station Supervisor
VFT Cargo
09.2006 - 10.2007
Sales Executive
Lafarge Concrete (Malaysia) Sdn Bhd
05.2004 - 10.2005
High School Diploma -
Chartered Institute of Marketing
06.1992 - 12.1994
Sales Executive
DKSH Malaysia
04.1988 - 07.1999
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