Muhazam Bin M Hashim

• Interviewed claimants and witnesses to gather factual information.
• Consulted police and hospital records when needed.
• Examined photographs and statements.
• Collaborated with cross-functional teams to expedite claim handling processes, enhancing overall efficiency and client satisfaction scores.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Collaboration with External Brokers & Adjusters in Establishing Policy Terms and Claims Resolution.
• Key Clientele -

1.Eliterax Marketing SB / Harvey Norman

2. UMW Corporation Malaysia Bhd

3. Agri Asia Malaysia Berhad

• Setting up business direction strategics for 45 Agents / Banks/ Brokers in line existing product portfolios/
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients and Intermidearies in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.