Diatri Ajeng Nandari
Sales, Account Management, and Business Development Cavalry
Kuala Lumpur
Summary
A technology and change management enthusiast with a strong track record, I am motivated by the opportunity to evolve alongside individuals and organizations to stay current in our interconnected world. With 14 years of experience in sales, account management, business development, and change management consulting across various industries, makes a deep understanding of the entire sales process embedded. Additionally, a Master of Business Administration (MBA) holder with a specialization in Strategic Management from Gadjah Mada University (UGM), Indonesia.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Sales Manager
Integrated Global Solutions Sdn Bhd
Subang Jaya
04.2023 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed 4 key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Sales Account
Fusionex Innovations Sdn Bhd
Petaling Jaya
06.2020 - 03.2023
- Created proposals for new and repeat customer business transactions.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Organized joint sales calls with current customers and outside vendors.
- Participated in ongoing professional development activities to stay current on industry trends and best practices.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Junior Consultant
Proudfoot
Jakarta
09.2019 - 11.2019
- Created detailed documentation outlining project scope, goals, deliverables, timelines, and resources needed for successful execution of change management projects.
- Coached leaders on best practices for managing change effectively, fostering a culture of adaptability within the organization.
- Collaborated with project teams on integrating effective Change Management methodologies into existing workflows while maintaining alignment with company objectives.
- Contributed towards internal knowledge-sharing initiatives by documenting best practices, case studies, and lessons learned from past engagements.
- Implemented change management strategies that ensured smooth transitions during organizational restructuring efforts for clients.
- Streamlined project management processes for increased efficiency and timely completion of projects.
- Continuously sought professional development opportunities, staying current with industry trends and emerging best practices to provide clients with the most relevant advice and insights.
- Leveraged technology tools such as data visualization software to create compelling presentations that clearly communicated key insights.
- Developed data-driven insights by analyzing complex datasets, leading to improved decision-making for clients.
- Mentored junior team members, facilitating their professional growth and enhancing overall team performance.
- Presented findings and recommendations to stakeholders, fostering strong relationships and securing repeat business.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
Business Development Executive
Renoir Consulting Sdn Bhd
Kuala Lumpur
04.2017 - 01.2019
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Analyzed call data to identify patterns and areas for improvement in both individual and team performance metrics.
- Organized weekly meetings with staff members to discuss progress, challenges, and best practices in telemarketing initiatives.
- Maximized sales revenue by consistently meeting or exceeding monthly targets.
- Efficiently tracked leads using the company''s CRM system, ensuring accurate and up-to-date information for effective followups.
- Made average of 200 outbound calls per day.
- Attained $20 million deals in my first year tenure.
Artist & Repertoire (A&R) Manager
Mentari Management Sdn Bhd
Jakarta
07.2012 - 01.2016
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Contributed to creative process through original ideas and inspiration.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Conducted workshops for aspiring artists, sharing techniques in various mediums and inspiring creativity.
- Facilitated partnerships with local businesses, displaying artwork in cafes and shops to reach broader audience.
- Negotiated with suppliers to secure high-quality art materials at reduced costs, maintaining budget without compromising on standards.
- Provided hands-on assistance during recording sessions; ensured timely completion of projects while maintaining quality standards.
- Implemented cost-effective production solutions without compromising artistic vision or quality.
- Coordinated fundraising efforts, securing resources necessary for project completion without compromising artistic integrity or vision.
- Managed tour logistics to ensure smooth operations, minimizing cancellations and delays.
- Expanded artist networks by fostering relationships with key industry professionals and influencers.
- Assisted artists in developing their unique voice, enhancing their ability to connect with audiences on a deeper level.
- Developed successful artist branding strategies for enhanced market presence and fan engagement.
- Evaluated performance data from concerts and album sales to optimize future marketing strategies based on consumer behavior patterns.
- Oversaw budget planning process; identified potential savings areas without affecting planned outcomes.
Special Officer to CFO
Trimitra Hospital
Bogor City
02.2010 - 05.2012
- Managed hospital's partners, pharmaceuticals vendors & distributors on behalf of the CFO and accurately summarize message for reporting purpose
- Managed relationships with external auditors, ensuring a smooth and efficient annual audit process with minimal findings or issues identified.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
- Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
- Negotiated favorable terms with vendors and suppliers, achieving significant savings on procurement expenses.
- Oversaw the preparation and submission of all tax filings, mitigating potential risks associated with noncompliance.
- Analyzed operational issues and implemented corrective action to maximize profits.
- Facilitated successful mergers and acquisitions by conducting thorough due diligence analyses and providing strategic guidance throughout the process.
- Collaborated cross-functionally with other departments to drive process improvements that positively impacted bottom-line results.
- Streamlined financial processes by implementing automation and reducing manual tasks, leading to increased efficiency and accuracy.
Education
MBA - Strategic Management
Gadjah Mada University
Jakarta, Indonesia 12.2010 - 12.2012
Bachelor of Engineering - Industrial Engineering
Trisakti University
Jakarta, Indonesia 03.2005 - 01.2009
Skills
Account Management
SAGE CRM
Google Workspace
Data Analytic Dashboards
Data Storytelling
Power BI
Microsoft Office Pack
Data Management
Outbound Sales
Telemarketing
Telemarketing
Sales Operation
Sales Management
Timeline
Sales Manager
Integrated Global Solutions Sdn Bhd
04.2023 - Current
Sales Account
Fusionex Innovations Sdn Bhd
06.2020 - 03.2023
Junior Consultant
Proudfoot
09.2019 - 11.2019
Business Development Executive
Renoir Consulting Sdn Bhd
04.2017 - 01.2019
Artist & Repertoire (A&R) Manager
Mentari Management Sdn Bhd
07.2012 - 01.2016
MBA - Strategic Management
Gadjah Mada University
12.2010 - 12.2012
Special Officer to CFO
Trimitra Hospital
02.2010 - 05.2012
Bachelor of Engineering - Industrial Engineering
Trisakti University
03.2005 - 01.2009
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