DARREN KHOO
Kuala Lumpur
Summary
Experienced Commercial Banker with a passion for building strong client relationships and helping businesses grow. Skilled in managing diverse portfolios, identifying opportunities for revenue growth, and providing financial solutions.
Overview
7
7
years of professional experience
Work History
Account Relationship Manager
United Overseas Bank (Malaysia)
01.2023 - Current
- Portfolio Management: Oversee a portfolio of commercial banking client accounts, ensuring high levels of client engagement and satisfaction
- Asset Growth: Drive asset and income growth by sourcing new-to-bank (NTB) clients and facilitating new account openings to boost deposit funding
- Revenue Generation: Enhance portfolio income by promoting higher utilization of Trade, Foreign Exchange (FX), Loan, and Cash solutions
- Compliance: Conduct annual reviews to evaluate clients' credit health and worthiness, ensuring alignment with compliance standards
- Strategic Collaboration: Partner with product teams to develop and launch innovative solutions, including Financial Supply Chain Management (Anchor/Spoke Financing) and Contract Financing
Agency Management
Shopeepay Malaysia
01.2022 - 12.2022
- Onboarding: Spearheaded acquisition efforts for SMB-tier merchants, successfully onboarding 4,000 merchants onto ShopeeFood and ShopeePay platforms, surpassing the annual target in just six months
- Set sales KPIs and managed performance metrics to drive agency productivity and ensure target achievement
- Coordinator: external sales agencies, ensuring optimal performance and alignment with platform objectives
- Achieved an Average Daily Order (ADO) ranging from 100 to 500, demonstrating consistent merchant engagement and platform utilization
Credit Management Trainee/Account Relationship Manager
United Overseas Bank (Malaysia)
01.2018 - 12.2021
- Joined the Bank via the CMT Programme and officially inducted into Commercial Banking Department as a Relationship Manager
- Preparation of Credit Review on ETB clients
- Identifying growth potential accounts & distressed accounts for mitigation plans i.e Restrucuting/Rescheduling during pandemic
- Monitor market outlook/climate and clients business operations and their financing needs and provide solutions for their pain points
- Managing over 170 accounts nationwide throughout pandemic hardship
Education
Master of Arts - International Business
MONASH UNIVERSITY
Malaysia06-2018
Bachelor of Arts - Accounting/Finance
MONASH UNIVERSITY
Malaysia06-2015
Skills
- Lending / Credit
- Financial Analysis
- Teamwork
- Time Management
Languages
English
Chinese
Cantonese
Malay
Personal Information
Commercial Banker with over 5 years of experience in the industry.
Timeline
Account Relationship Manager
United Overseas Bank (Malaysia)
01.2023 - Current
Agency Management
Shopeepay Malaysia
01.2022 - 12.2022
Credit Management Trainee/Account Relationship Manager
United Overseas Bank (Malaysia)
01.2018 - 12.2021
Master of Arts - International Business
MONASH UNIVERSITY
Bachelor of Arts - Accounting/Finance
MONASH UNIVERSITY
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