Cindy Ting Chie Hee
Limbang,Sarawak
Summary
Customer-focused and detail-oriented professional with experience in retail, beauty, and administrative roles. Skilled in sales, customer service, data entry, and cash handling. A multilingual communicator fluent in English, Mandarin, Cantonese, Malay, Foo Chow, and Hokkien.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Home-Based Food Seller
Family Business
01.2015 - Current
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Sales Representative
Herbalife
02.2013 - 12.2014
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Cashier & Sales Assistant
Snogurt (Healthier Yogurt Ice Cream)
11.2011 - 12.2011
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Assistant
TeeToo (Clothing & Bags Business)
02.2010 - 06.2010
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Nail Technician Trainee
Nailbar (Nail Beauty Services)
12.2009 - 02.2010
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Data Entry Clerk
Kinokuniya (Bookstore)
04.2009 - 09.2009
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Salon Assistant
BE Beauty Saloon (Hair Saloon)
12.2007 - 02.2008
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
Cashier
Ngiu Kee (Hypermarket)
08.2007 - 10.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate In Business - Business
SEGI COLLEGE
Kuala Lumpur10.2014
SPM -
Sekolah Menengah Kebangsaan
Limbang, Sarawak12.2008
UPSR -
SRB Chung Hwa
Limbang, Sarawak12.2002
Skills
-Customer Service & Sales
-Retail & Inventory Management
-Data Entry & Administrative Support
-Cash Handling & POS Systems
-Fluent in English, Mandarin, Cantonese, Malay, Foo Chow & Hokkien
-Microsoft Office (Word, Excel, PowerPoint)
Timeline
Home-Based Food Seller
Family Business
01.2015 - Current
Sales Representative
Herbalife
02.2013 - 12.2014
Cashier & Sales Assistant
Snogurt (Healthier Yogurt Ice Cream)
11.2011 - 12.2011
Retail Assistant
TeeToo (Clothing & Bags Business)
02.2010 - 06.2010
Nail Technician Trainee
Nailbar (Nail Beauty Services)
12.2009 - 02.2010
Data Entry Clerk
Kinokuniya (Bookstore)
04.2009 - 09.2009
Salon Assistant
BE Beauty Saloon (Hair Saloon)
12.2007 - 02.2008
Cashier
Ngiu Kee (Hypermarket)
08.2007 - 10.2007
Certificate In Business - Business
SEGI COLLEGE
SPM -
Sekolah Menengah Kebangsaan
UPSR -
SRB Chung Hwa