Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cindy Ting Chie Hee

Cindy Ting Chie Hee

Limbang,Sarawak

Summary

Customer-focused and detail-oriented professional with experience in retail, beauty, and administrative roles. Skilled in sales, customer service, data entry, and cash handling. A multilingual communicator fluent in English, Mandarin, Cantonese, Malay, Foo Chow, and Hokkien.

Overview

18
18
years of professional experience
4
4
Languages

Work History

Home-Based Food Seller

Family Business
01.2015 - Current
  • Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.

Sales Representative

Herbalife
02.2013 - 12.2014
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Cashier & Sales Assistant

Snogurt (Healthier Yogurt Ice Cream)
11.2011 - 12.2011
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Assistant

TeeToo (Clothing & Bags Business)
02.2010 - 06.2010
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Nail Technician Trainee

Nailbar (Nail Beauty Services)
12.2009 - 02.2010
  • Established strong client relationships through exceptional customer service and communication skills.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.

Data Entry Clerk

Kinokuniya (Bookstore)
04.2009 - 09.2009
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.

Salon Assistant

BE Beauty Saloon (Hair Saloon)
12.2007 - 02.2008
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped prepare clients for hair service.
  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hair stylists with colorwork by applying base colors and toners.

Cashier

Ngiu Kee (Hypermarket)
08.2007 - 10.2007
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certificate In Business - Business

SEGI COLLEGE
Kuala Lumpur
10.2014

SPM -

Sekolah Menengah Kebangsaan
Limbang, Sarawak
12.2008

UPSR -

SRB Chung Hwa
Limbang, Sarawak
12.2002

Skills

-Customer Service & Sales

Timeline

Home-Based Food Seller

Family Business
01.2015 - Current

Sales Representative

Herbalife
02.2013 - 12.2014

Cashier & Sales Assistant

Snogurt (Healthier Yogurt Ice Cream)
11.2011 - 12.2011

Retail Assistant

TeeToo (Clothing & Bags Business)
02.2010 - 06.2010

Nail Technician Trainee

Nailbar (Nail Beauty Services)
12.2009 - 02.2010

Data Entry Clerk

Kinokuniya (Bookstore)
04.2009 - 09.2009

Salon Assistant

BE Beauty Saloon (Hair Saloon)
12.2007 - 02.2008

Cashier

Ngiu Kee (Hypermarket)
08.2007 - 10.2007

Certificate In Business - Business

SEGI COLLEGE

SPM -

Sekolah Menengah Kebangsaan

UPSR -

SRB Chung Hwa

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Cindy Ting Chie Hee