Kien kee Ong
Sales Manager (Home Based)
George Town,penang
Summary
As a seasoned professional, have successfully spearheaded numerous large-scale projects, including the implementation of material and chiller centralized systems, as well as the integration of robotics and auxiliary components for a fleet of 50 injection machines. Expertise extends to overseeing the installation of both blender and injection machines, with a track record of managing more than six machines. Recognized for exceptional problem-solving abilities, strong negotiation skills, and astute decision-making capabilities, which consistently apply to thrive in fast-paced and dynamic environments
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager (Home Based)
Plasmax Solutions Sdn Bhd.
George Town, Penang
04.2022 - 04.2024
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Completed 4.0 industrial automation system (feeding materials)
- Managed time efficiently in order to complete all tasks within deadlines.
- Built relationships with customers and community to establish long-term business growth
Service Engineer (Home Based)
Plasmax Solution Sdn Bhd
George Town, Penang
05.2017 - 03.2022
- Organized and directed maintenance shutdowns and startups.
- Escalated and re-produced problem to internal development sources to reach solution.
- Provided comprehensive training to junior engineers, fostering professional development within team.
- Installed, configured and tested equipment on specialized platforms.
- -In charge large projects Material centralized system, chiller centralized system, robot and auxiliary for 50 units injection machine.
- In charge and installation blender machine and injection machine over 6 machine .
- Excellent problem solving, negotiation, and decision making skills in dynamic environment
Technician
Nahnotech Sdn Bhd
05.2007 - 03.2013
- Maintained quality assurance and customer satisfaction objectives.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- R&D Metal injection molding & Ceramic injection molding product
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions
- Suggested specialized fixtures, test equipment and procedures for failure analysis
- Organized work to meet demanding production goals
Education
Some College (No Degree) - Mechatronic Engineering Diploma
Kolej Teknologi Dan Pengurusan Lebuh Victoria
George Town, Penang, Malaysia 05.2003 - 05.2005
Skills
Multitasking Abilities
undefinedTimeline
Sales Manager (Home Based)
Plasmax Solutions Sdn Bhd.
04.2022 - 04.2024
Service Engineer (Home Based)
Plasmax Solution Sdn Bhd
05.2017 - 03.2022
Technician
Nahnotech Sdn Bhd
05.2007 - 03.2013
Some College (No Degree) - Mechatronic Engineering Diploma
Kolej Teknologi Dan Pengurusan Lebuh Victoria
05.2003 - 05.2005
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