Summary
Overview
Work History
Education
Skills
Timeline
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Azri Hafizi Mohd Zain

Logistic Customer Service Executive
Bandar Prai,Penang

Summary

Dedicated Business Planning professional with 17 years of experience. Seeking to leverage my qualifications & experience in Business Planning, Demand Supply Chain Management & Production Planning to fill Logistic Customer Service Executive position. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of post-secondary education
18
18
years of professional experience

Work History

Business Planning Senior Executive

Sony EMCS (M) Sdn Bhd
Prai, Penang
02.2016 - 10.2021
  • Ensure company get duty exemption on FG exported.
  • Quarterly analysis on models Regional Value Content to meet the FTA utilization RVC safety margin.
  • Successfully having no shipment hold due to MITI application.
  • Attained on product costing management. Analyzing on the PFOB by quarterly. Monthly monitoring on Value Analysis Cost Details (VACD).
  • Achieved 100% accuracy in PFOB.
  • Manage fix assets control of Logistic department.
  • Control on Subcontract speakers’ operations.
  • To prepare necessary customs & authorize documentation – bon Am, MICCI, Local sales.

Demand Supply Chain Management Senior Executive

Sony EMCS (M) Sdn Bhd
Prai, Penang
03.2013 - 02.2016
  • Ensure and maintain high level of customer service by taking the ownership of customer enquiries and handling of orders to closure of sales.
  • To obtain and updated customers forecast, purchase order and delivery schedule.
  • Generated and analyzed back log review meetings to provide feedback on risks to meet the period’s shipment commitments.
  • Always maintaining and monitoring optimal inventory levels with minimal obsolescence

Production Planning Senior Exectuive

Sony EMCS (M) Sdn Bhd
Prai, Penang
08.2003 - 03.2013
  • Coordinating production workflow for multiple products. Planning and prioritizing operations to ensure optimum performance and minimize delay.
  • To implement precise production planning and stock control system to fulfil customer delivery in timely and cost-effective manner.
  • Determine manpower, equipment & raw materials needed to cover production demand.
  • Monitoring on production progress to ensure they will finish on time and within budget.
  • Prepare and submit status and production performance reports.
  • Address issues when they arise aiming for minimum disruption.
  • Collaborate with procurement team, quality control, warehouse & logistic department to ensure FG is ship in time.
  • Coordinating production operations in accordance with material, labour, and equipment availability.

Education

High School Diploma -

SMK Chung Hwa Confucian
Penang
01.1990 - 12.1996

GED -

Universiti Utara Malaysia
Sintok Kedah
05.1997 - 09.2001

Skills

    Language Spoken/Wriiten: English, Bahasa melayu & Mandarin

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Timeline

Business Planning Senior Executive

Sony EMCS (M) Sdn Bhd
02.2016 - 10.2021

Demand Supply Chain Management Senior Executive

Sony EMCS (M) Sdn Bhd
03.2013 - 02.2016

Production Planning Senior Exectuive

Sony EMCS (M) Sdn Bhd
08.2003 - 03.2013

GED -

Universiti Utara Malaysia
05.1997 - 09.2001

High School Diploma -

SMK Chung Hwa Confucian
01.1990 - 12.1996

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Azri Hafizi Mohd ZainLogistic Customer Service Executive