Summary
Overview
Work History
Education
Skills
Reading, sight seeing, technology & gadgets interest
Languages
Software
Timeline
Generic
AZMIR HARIZ BIN AHMAD AZIZ

AZMIR HARIZ BIN AHMAD AZIZ

JOHOR - SEGAMAT

Summary

Dynamic leader with proven expertise in operations management and process improvement honed at MR DIY (JOHOR) SDN BHD. Excelled in staff management, enhancing team efficiency, and driving product and service enhancements through strategic planning and data analytics. Demonstrated ability to motivate employees and streamline operations, significantly boosting productivity and customer satisfaction. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

SUPERVISOR

MR DIY (JOHOR) SDN BHD
08.2015 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Gathered, organized and input information into digital database.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.

Cashier

MR DIY (JOHOR) SDN BHD
07.2017 - 05.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.

Sales Promoter

MR DIY (JOHOR) SDN BHD
08.2015 - 06.2017
  • Performed market research to cater sales promotion incentives and increase sales.
  • Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
  • Engaged customers and complied with company script requirements to promote and increase product sales.
  • Created and perfected various pitch promotions to attract customers toward products.
  • Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Recommended specific product options to meet customer needs.
  • Collaborated with [Type] team to optimize customer experience and improve competitive position and profitability of organization.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
  • Identified interest in customers by explaining products and services and initiating conversations.

Education

High School Diploma -

SMK DATO BENTARA DALAM SEGAMAT
Segamat, Johor, Malaysia
12.2010

Skills

  • Schedule development
  • Staff Management
  • Operations Management
  • Process Improvement
  • Inventory Control
  • Data Analytics
  • Strategic Planning
  • Industrial hygiene
  • Project Management
  • Staff Discipline
  • MICROSOFT SOFTWARE experience
  • QUBEPOST basic operation
  • Training and mentoring
  • Goal-Oriented
  • Complex Problem-Solving
  • Policy Enforcement
  • Processes and procedures
  • Inventory Oversight
  • Contract Management
  • Financial Management
  • Employee Motivation
  • Staff Development
  • Priority management
  • Process Monitoring and Improvement
  • Expectation setting
  • Waste Reduction
  • Business Administration

Reading, sight seeing, technology & gadgets interest

Love to reading books & news online while at free time. Sight seeing is good for my mental and refresh my mind and the technology and gadget is my interest because like to research for information about new tech and gadgets.

Languages

Malay
Native language
English
Upper intermediate
B2
Malay
Proficient
C2

Software

COMPUTER SKILLS

MICROSOFT SOFTWARE

QUBE POST SOFTWARE

Timeline

Cashier

MR DIY (JOHOR) SDN BHD
07.2017 - 05.2018

SUPERVISOR

MR DIY (JOHOR) SDN BHD
08.2015 - Current

Sales Promoter

MR DIY (JOHOR) SDN BHD
08.2015 - 06.2017

High School Diploma -

SMK DATO BENTARA DALAM SEGAMAT
AZMIR HARIZ BIN AHMAD AZIZ