Nabila Diana Binti Normasfadlee
Assistant Supervisor
Cyberjaya, Selangor
Summary
Experienced Assistant Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Assistant Supervisor
MR DIY (M) SDN BHD
03.2023 - Current
- Manages all day-to-day store operations.
- Maintaining an enthusiastic and professional standard of customer service.
- Assist Supervisor in manage inventory control and meet or exceed inventory goals
- Assist Supervisor in work out all company paperwork according to policies and standards.
- Assist Supervisor on company cash handling and other Loss Prevention policies and procedures
- Recruitment, training, development and succession of high performing, results driven Associates
- Assist Supervisor in creating & managing team working schedules with an appropriate number of staff of each working shift.
- Coach, monitor, and develop team members for improved performance and recognize excellent performance.
- Conduct performance appraisals for and coach development of staff on a regularly.
Sales Associate
VTORY
12.2022 - 01.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Beauty Advisor
Elianto Make Up
08.2018 - 07.2022
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Education
DIPLOMA - Multimedia Creative
Kolej Teknologi Antarabangsa Cybernetics
Kuala Lumpur, Malaysia 04.2001 -
SPM - Visual Art / Economy Course
SMK Seksyen 10 Kota Damansara
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
Reliability
Professional and Courteous
Customer Service
Multitasking
Managing Operations and Efficiency
Administration and Reporting
Hiring and Training
Accomplishments
- Achieved Company standard for 2024 by completing Stock Take Management
Timeline
Assistant Supervisor
MR DIY (M) SDN BHD
03.2023 - Current
Sales Associate
VTORY
12.2022 - 01.2023
Beauty Advisor
Elianto Make Up
08.2018 - 07.2022
DIPLOMA - Multimedia Creative
Kolej Teknologi Antarabangsa Cybernetics
04.2001 -
SPM - Visual Art / Economy Course
SMK Seksyen 10 Kota Damansara
04.2001 -