Zhi Ying Kok
Subang Jaya
Summary
Recent graduate with a degree in International Business and Marketing, skilled in project management, sales, and marketing. Strong communication abilities with a passion for sales and customer engagement. Adept at building relationships, understanding customer needs, and driving business growth. Eager to apply analytical and strategic thinking to develop innovative marketing and sales solutions.
Overview
4
4
years of professional experience
Work History
Sales Team Leader
Griffin BC Corporation Sdn Bhd
10.2024 - 12.2024
- Engaged with customers on sales floor, providing product knowledge and advice to facilitate purchase decisions
- Used exceptional persuasion and negotiation techniques to close high-value sales efficiently
- Ensured supplies, stock, materials, packages and products were processed through the delivery systems efficiently and safely
Stock Clerk
168 Oriental Store
09.2023 - 08.2024
- Managed inventory levels and restocked shelves to maintain optimal stock availability for customers
- Assisted customers in locating products, providing detailed product information to support purchasing decisions
- Worked closely with dispatch team to provide delivery personnel with correct orders and paperwork
Part Time Supervisor
Samurai Japanese Restaurant
03.2021 - 07.2021
- Developed and implemented operational procedures, significantly improving workflow and productivity
- Fostered a positive working environment, encouraging teamwork and collaboration
- Monitored inventory levels, ordering stock as needed to prevent shortages
Education
Bachelor of Arts - Business Management With Marketing
University of The West of England- Bristol
United Kingdom08-2024
Bachelor of Business - International Business & Marketing
Taylor's University
08-2023
Skills
- Communication
- Product management
- Stock counting
- Product organisation
- Time management
- Product knowledge
Languages
English
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Malay
Upper intermediate
B2
Chinese (Cantonese)
Advanced
C1
Timeline
Sales Team Leader
Griffin BC Corporation Sdn Bhd
10.2024 - 12.2024
Stock Clerk
168 Oriental Store
09.2023 - 08.2024
Part Time Supervisor
Samurai Japanese Restaurant
03.2021 - 07.2021
Bachelor of Arts - Business Management With Marketing
University of The West of England- Bristol
Bachelor of Business - International Business & Marketing
Taylor's University
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