Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Cars and Arts
Languages
Timeline
Generic

Ahmad Sirajul Fahmi Ahmad Baharul Ulum

Subang Jaya, Selangor

Summary

A dynamic sales professional with a proven track record at Renault TC Euro Cars Sdn Bhd, I excel in sales demonstrations and building customer rapport. Leveraging sales experience and a continuous learning mindset, I've consistently aiming to achieve sales targets. Hardworking enthusiastic about learning autocars field inside and out. Constant pursues opportunities to learn new skills and contribute to group success. Offers strong knowledge, relationship-building and problem-solving abilities towards co-workers. Skilled in coaching and logo creation, I bring a blend of creative capabilities and strategic sales expertise.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Advisor

Proton Warna Bestari Sdn Bhd
03.2022 - 11.2022
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Presented professional image consistent with company's brand values.

Sales Advisor

Proton AmOne Auto Sdn Bhd
10.2020 - 09.2021

Job and responsibility are as above.

Sales Advisor

Proton Setia Gemilang Sdn Bhd
06.2019 - 09.2020

Job and responsibility are as above.

Sales Consultant

Renault TC Euro Cars Sdn Bhd
12.2016 - 01.2019
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Sales Consultant

Mini Wheelcorp Premium Sdn Bhd
07.2016 - 11.2016
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • For brief period working, managed to achieve the high score in the Mystery Shopper test without brand's proper training programs.

Sales Executive

Mercedes Benz Cycle & Carriage Bintang Sdn Bhd
05.2014 - 02.2015
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Sales Advisor

Volkswagen FA Wagen Sdn Bhd
07.2010 - 02.2013
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Business Development Executive

Shapadu Energy & Engineering Sdn Bhd
01.2009 - 11.2009
  • Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
  • Presented professional image consistent with company's brand values.
  • Generated advertising brochure for vendor use.

Art Director

Griffon Holdings Sdn Bhd
06.2006 - 12.2008
  • Contributed to creative process through original ideas and inspiration.
  • Improved brand consistency by developing and implementing comprehensive visual guidelines across all platforms.
  • Implemented artistic vision to give art purpose and meaning.
  • Enhanced overall design quality by mentoring junior designers and providing constructive feedback on their work.
  • Managed design team resources by delegating tasks efficiently based on individual strengths and workload capacity.
  • Managed workloads of designers, illustrators and other team members to optimize productivity and timeliness of task completion.

Education

Associate of Arts - Graphic Design

College Bandar Utama
Petaling Jaya, Selangor, Malaysia
06.1998

Skills

  • Sales experience

  • Sales demonstration

  • Customer service experience

  • Brand awareness

  • Building rapport

  • Continuous learning mindset

  • Collaborative Team Player

  • Coaching and Mentoring

  • Logo creation

  • Sketching abilities

  • Social Media Content

  • Creative capabilities

Accomplishments

  • Supervised team of 3-4 sales advisors as Team Leader while at Renault.
  • Achieving branch's Top Sales Performer for few months while at Renault.
  • Beating and scoring high in Mystery Shopper from the previous record while at BMW/Mini.

Certification

  • Certified Sales Professional (CSP)
  • Top Sales Achiever

Cars and Arts

Fall in love towards the automotive's world after my long years of arts involvement. From there I purchased my first JDM Sports Car and learned on how to maintain it. Self-learned on basic service like black oil, oil filter, sparkplug, air filter, coolant and battery change. My experience in arts does benefit in my whole sales process and foresee potential brands or product that possible becoming a hit or miss.

Languages

Malay
Native language
Malay
Advanced
C1
English
Advanced
C1

Timeline

Sales Advisor

Proton Warna Bestari Sdn Bhd
03.2022 - 11.2022

Sales Advisor

Proton AmOne Auto Sdn Bhd
10.2020 - 09.2021

Sales Advisor

Proton Setia Gemilang Sdn Bhd
06.2019 - 09.2020

Sales Consultant

Renault TC Euro Cars Sdn Bhd
12.2016 - 01.2019

Sales Consultant

Mini Wheelcorp Premium Sdn Bhd
07.2016 - 11.2016

Sales Executive

Mercedes Benz Cycle & Carriage Bintang Sdn Bhd
05.2014 - 02.2015

Sales Advisor

Volkswagen FA Wagen Sdn Bhd
07.2010 - 02.2013

Business Development Executive

Shapadu Energy & Engineering Sdn Bhd
01.2009 - 11.2009

Art Director

Griffon Holdings Sdn Bhd
06.2006 - 12.2008
  • Certified Sales Professional (CSP)
  • Top Sales Achiever

Associate of Arts - Graphic Design

College Bandar Utama
Ahmad Sirajul Fahmi Ahmad Baharul Ulum