Summary
Overview
Work History
Education
Skills
Timeline
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AHMAD DANISH IRFAN ABU BAKAR

Subang Jaya, Selangor

Summary

Dynamic professional with a friendly demeanor and excellent communication skills, experienced at GMP Kaisar Security Company. Proven ability to enhance customer satisfaction and foster teamwork. Skilled in problem-solving and adept at managing high-stress situations, ensuring effective resolutions. Committed to promoting diversity and supporting team growth in all endeavors.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
Languages

Work History

Pegawai Operasi Keselamatan

GMP Kaisar Security Company
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Internship Trainer

IPD Rembau, PDRM
  • Partnered with department managers to help intern gain competencies and confidence.
  • Promoted diversity within the internship program by actively recruiting and supporting underrepresented populations.
  • Managed day-to-day operations of the internship program while maintaining a focus on long-term strategic goals for growth and improvement.
  • Attended job orientation with intern and reiterated policies and practices to facilitate successful work experience.

Customer Service Representative

TRhine Services
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Carterer

Shila Cartering Services
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
  • Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
  • Provided friendly, courteous service to create memorable moments for guests.

Education

Diploma - Policing And Investigation

UNIKOP
Cyberjaya, Selangor, Malaysia
04.2001 -

SPM -

SMK USJ 12
Subang Jaya, Selangor, Malaysia
04.2001 -

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Customer service

    Team management

    Flexible and adaptable

    Excellent communication

    Problem-solving

Timeline

Diploma - Policing And Investigation

UNIKOP
04.2001 -

SPM -

SMK USJ 12
04.2001 -

Pegawai Operasi Keselamatan

GMP Kaisar Security Company

Internship Trainer

IPD Rembau, PDRM

Customer Service Representative

TRhine Services

Carterer

Shila Cartering Services

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AHMAD DANISH IRFAN ABU BAKAR