Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Dedicated Business Class Check-in counter
- Greet and welcome with MH gesture, confirm passenger's destination, ensure the check-in process in smooth handling
- Make sure every inquiries regarding to passenger's flight and ticket are answered in accurate way
- Dealing with frequent traveler passenger
- Understand the benefit and privileges for One World Alliance
- Confirm passenger's boarding gate, baggage allowance, routes, baggage check-in before handover boarding pass
- Handle incoming calls,email from customer
- Promoting company products through social media/whatsApp platform
- Issue quotation/Sales order to customer's inquiry
- Issue Purchase Order for store material to ensure keep stock & customer goods. Eg: Sand Brick/Steel Bar
-Key In purchase Invoice & Delivery Order
- Negotiate price with supplier, checking stock, and close deal
- Handling PT Cash company
-Update and present sales report weekly/follow up customer payment
-Handling office schedule/ General manager's appointment
-Handle incoming calls, email, complain from customer
- Part Time Worker
- Promote new items and best selling products/ handbag to customer
- Clean Retail area, make sure keep in tidy environment
- Assist customer to make transaction for their payment and make sure customer happy with their puchase
- Part Time Worker
-Recommending best shampoo and hair product to customer
-Washing, coloring, hair treatment, hair straightening
- Understand customer's requirement on hair styling
- Problem Solving Skills
- Time Management
- Customer Service
- Communication Skills
- Team Work