Driven Credit Risk and Collection Specialist with a proven track record, adept in debt negotiation and legal compliance. Skilled in analyzing credit risk and enhancing payment processes, achieving significant reductions in bad debts. Demonstrates goal-oriented focus and exceptional ability to reconcile complex accounts, leveraging both analytical prowess and negotiation skills for optimal financial health.
- Monitoring debtor balances to ensure that payments are made within the required timeframes and outstanding accounts are followed up
- Maintains detailed and accurate history notes on customer accounts, including reconciling difficult accounts, late or bad debtors
- Communicates with customers or third-party payers to request and facilitate payment of overdue invoices
- Provides customers with outstanding balance statements upon request
- Verifies billing discrepancies communicated by customers and escalates to relevant departments to rectify
- Maintains up to date aged debtors report to assist with end of month bad debts provision movements
- Seeks approval and facilitates write-off of unrecoverable accounts
- Run regular report and perform credit analysis based on customer financial statement
- Analyze outstanding AR ledgers to determine customer's potential risk and propose measurement to mitigate potential risk
- Ensure regular dunning in line with credit policy
- To reconcile customer credit limit and perform credit hold process for Country OTC and CFO approval
- Review customer's legal status
- Coordinate credit risk mitigation measures with sales, CMF, credit collection, CFO and OTC
- Conduct analytical reviews on the data gathered to evaluate the credibility of customers globally and recommend credit limit - Monitor credit status of credit customers via credit watchlist report
- Prepare AR KPI reports for monitoring, forecast and collection action
- To put account credit hold if the overdue has exceeded payment terms
- Monitor global customers credit rating via (Fitch, Moody's, S&P 500)
- Prepare credit agreement for newly setup customer
- Download agencies bank statement daily for receipting
- Cross check payment received with debtor ledger ageing report
- Verify remittance sent by client to match with payment allocation
- Perform daily and monthly bank reconciliation
- Posting journal entry in SAP
- Send outstanding payment reminder
- Process write off request
- Prepare credit report and analyze credit worthiness based on company overall performance
- Recommend credit limit and terms
- Trade reference check
- Prepare credit evaluation score
- To collect data of the company registration (ROC) and financial statement from company registrar
Goal-Oriented
Debt Negotiation
Legal Compliance
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Dean's award
JPA scholarship
DHL everyday heroes award
Employee of the month
Working capital excellent