Bavani Rajoo
Admin Executive
Shah Alam, Selangor
Summary
Motivated and detail-oriented Administration & Accounts Executive with over 7 years of experience in administration, accounting support, and operations management. Skilled in streamlining office processes, managing accounts, and providing excellent client service. Seeking an opportunity to contribute to an established organization while continuing to grow professionally.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admin & Accounts Executive
Kanna Network Enterprise / SDC Workshop
10.2021 - 07.2025
- Using database system to create purchase orders, invoices, and financial records.
- Maintain accurate accounts payable/receivable, and reconcile bank statements for audit.
- Develop filing systems, manage office supplies, and improve workflow processes.
- Act as the first point of contact for clients; manage appointments, travel, and correspondence.
- Boosted the satisfaction of more than 10 clients by developing and maintaining strong relationships through effective communication.
- Managed three accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Oversaw payroll processing for 5 employees, ensuring accurate payments while adhering to strict deadlines for submission.
- Educated more than 10 employees on company policy and kept the employee handbook current.
Operations Executive (NIKE Key Account)
Aramex (M) Sdn Bhd
07.2018 - 09.2021
- Managed NIKE’s key account logistics, preparing monthly reports for more than 5,000 to 10,000 shipments.
- Oversaw import/export operations, customs clearance, and delivery arrangements.
- Optimized supply chain efficiency using logistics IT systems.
- Resolved more than 1,000 shipment issues (damages, delays), and ensured customer satisfaction per month.
- Monitored and analyzed KPIs for supply chain performance improvements.
Admin Clerk
Krish & Kiew (Law Firm)
01.2017 - 04.2018
- Prepared court-related documents, organized case files, and maintained records.
- Managed over 100 scheduled client–solicitor appointments, and managed correspondence.
- Assisted in report preparation, and ensured compliance with deadlines.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
Trainee (Receptionist & Purchasing Executive)
Central Medicare Sdn Bhd
01.2016 - 05.2016
- Managed reception duties, attended more than 20 calls per day, and handled visitor inquiries.
- Supported procurement by sourcing vendors, comparing quotations, and tracking orders.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Business Administration (Hons) - Information Technology
Alpha College of Technology
Seremban, Negeri Sembilan05.2016
Skills
Languages: Fluent in Tamil, Malay, and English; receptive in Hindi & Bahasa Indonesia
Software: SQL Account, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), logistics IT systems
Strengths: Administrative management, Financial reconciliation, client management, report preparation, office administration
Strong interpersonal skills, attention to detail, and ability to multitask effectively, Problem-solving abilities, Reliable and responsible, Honest and dependable
Customer service
Customer relationship management
Staff management
Certification
Customs Agent Executive Certificate (Malaysia) – 2015
References
Mr Krishnan (Lawyer)
012-3628670
Krish & Kiew
No. 17B (2nd Floor),
Jalan Mewah 25/63, Seksyen 25,
Taman Sri Muda, 40400,
Shah Alam, Selangor, 40400
Certifications & Activities
Active member in University Societies (Indian Language Society, Tamil Students’ Association, Multimedia Bureau)
Timeline
Admin & Accounts Executive
Kanna Network Enterprise / SDC Workshop
10.2021 - 07.2025
Operations Executive (NIKE Key Account)
Aramex (M) Sdn Bhd
07.2018 - 09.2021
Admin Clerk
Krish & Kiew (Law Firm)
01.2017 - 04.2018
Trainee (Receptionist & Purchasing Executive)
Central Medicare Sdn Bhd
01.2016 - 05.2016
Bachelor of Business Administration (Hons) - Information Technology
Alpha College of Technology
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