Yih Cheng Lee
Sales Executive
Penang
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service offier position. Ready to help team achieve company goals.
May not have the actual experience through customer chat live .
but willing to learn , hopefully can gave me a chance to work as remote job thanks
Overview
10
10
years of professional experience
5
5
Languages
Work History
Sales Executive
Unimech (m) Sdb Bhd
11.2024 - 07.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Heng Rui Da(M) Sdn Bhd
04.2022 - 07.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Logistics Executive
Nippon Express
01.2021 - 03.2022
- Achieved and exceeded revenue goals and KPIs.
- Used [Software] to coordinate and monitor outgoing and inbound deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
Sales Executive
Jiuh Feng Enterprise Sdn Bhd
01.2020 - 08.2020
- Provide copper wire recommendation and quotation to customers based on their needs and requirement.
- Actively seeking out new sales opportunities.
- Setting up meetings with potential clients and listening to their concerns and needs.
Customer Service Officer
GPL Group (Atlantis Club)
01.2018 - 01.2019
- Provide support to customers requests.
- Assist with placement of customer orders.
- Inform customer of deals and promotions.
Sales Advisor
Penang Medical Service
01.2016 - 01.2017
- Listening to what customers want and helping them find the perfect medical product for their needs.
- Providing sales services to walk-in customers with regards to their needs.
- Work with customer service manager to ensure proper customer service is being delivered.
Education
High School -
Chung Ling Private High School
Diploma - Applied Engineering
Penang Skill Development Centre
Skills
Microsoft Intermediate
Customer service
Sales expertise
Time management
Data entry
Active listening
Computer proficiency
Maritalstatus
Single
Personal Information
- Date of Birth: 04/22/1993
- Gender: Male
- Nationality: Malaysia
- Driving License: D
Timeline
Sales Executive
Unimech (m) Sdb Bhd
11.2024 - 07.2025
Sales Executive
Heng Rui Da(M) Sdn Bhd
04.2022 - 07.2024
Logistics Executive
Nippon Express
01.2021 - 03.2022
Sales Executive
Jiuh Feng Enterprise Sdn Bhd
01.2020 - 08.2020
Customer Service Officer
GPL Group (Atlantis Club)
01.2018 - 01.2019
Sales Advisor
Penang Medical Service
01.2016 - 01.2017
Diploma - Applied Engineering
Penang Skill Development Centre
High School -
Chung Ling Private High School
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