YAP PAU YEE

• Patient Safety Coordinator, Hospital Pulau Pinang.
• Moderator for Root Cause Analysis (RCA) Meetings.
• Deputy Risk Management Officer, Hospital Pulau Pinang.
• Internal Auditor for ClisQi / HPIA, Hospital Pulau Pinang.
• Auditor for ClisQi / HPIA (State Level), Jabatan Kesihatan Negeri Pulau Pinang.
• Technical Secretariat, Malaysian Patient Safety Goals (MPSG) Committee, Hospital Pulau Pinang.
• Technical Secretariat, Fall Intervention Team Committee, Hospital Pulau Pinang.
• Member, Pharmacy and Therapeutics Committee, Hospital Pulau Pinang.
• Member, Hospital Transfusion Committee, Hospital Pulau Pinang.
• Member, Main Accreditation Steering Committee (MSQH – Malaysian Society for Quality in Health), Hospital Pulau Pinang.

Credentialed and Privileged for:

• Blood donor assessment and counseling.
• Management of adverse donor reactions.
• ABO and Rh(D) grouping – tile method.
• Checking hemoglobin levels of blood donors.
• Management of seroconvert/reactive blood donors.
• Management of transfusion-related adverse events.
• Phlebotomy for whole blood donors.
• Management of antibody cases, rare blood types, and problematic crossmatch cases.

Chief Medical Officer

• Prepares on-call schedules for medical officers.
• Mentors junior medical officers in the Transfusion Medicine Department.

Internal Auditor, Transfusion Medicine Department

• Conducts internal audits and prepares improvement reports.
• Ensures compliance with transfusion safety standards and accreditation requirements.

Risk Management Coordinator, Transfusion Medicine Department

• Assesses and monitors clinical risks related to the department.
• Develops mitigation strategies and recommends preventive actions.

ClisQi / HPIA Coordinator, Transfusion Medicine Department

• Manages Clinical Quality Improvement (ClisQi) / Healthcare Performance Improvement Audit (HPIA) programs of the department.
• Prepares clinical performance reports of the department.

Document Manager

• Ensured all quality and clinical documents were properly created, maintained, and available for use, supporting compliance with hospital standards and QMS requirements.
• Verified that all documents were fully authorized before use and managed the issuance, indexing, and amendment processes in accordance with documented procedures.
• Monitored and implemented updates whenever changes occurred, ensuring new documents were issued on time.
• Removed obsolete documents from circulation, archived copies for record-keeping, and maintained a comprehensive master list of all quality documents.
• Supported departmental and hospital-wide quality assurance, audits, and accreditation processes by ensuring document control was accurate and traceable.

Employer Representative, Joint Committee Meetings

• Represents the hospital in staff-management meetings
• Facilitates communication between management and staff

• Ear, Nose and Throat (ENT) Department

• Accident and Emergency Department

• Orthopedic Department
• Medical Department
• Surgical Department
• Pediatrics Department
• Obstetrics and Gynecology Department
• Accident and Emergency Department