NG WEI HOONG
SALES
NO 11, JLN SETIA IMPIAN U13/4N, SETIA ALAM, SHAH ALAM,10
Summary
Dynamic Sales Manager with a proven track record at Terreal Malaysia, excelling in relationship building. Successfully implemented effective sales strategies, boosting revenue and enhancing customer satisfaction. Adept at problem-solving and delivering tailored solutions, fostering long-term client loyalty through exceptional service and follow-ups.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Sales Designer
BLACK SPACE SDN BHD
06.2025 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Collaborated with marketing team to create visually appealing promotional materials for sales presentations.
- Boosted sales by designing customized solutions tailored to client needs and preferences.
- Increased customer satisfaction with personalized design consultations and followups.
- Manage approximately 50-60 per month leads from social media.
Sales Manager
ASIA HARDWARE MARKETING SDN BHD
02.2021 - 06.2025
- anaged mHandled customer (Hardware shop) daily enquiry and sales relations issues, enabling quick and prompt delivery of goods and competitive prices, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies - Sales Package, Bulk order purchased, Free service on site visit.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed 80 customers based.
SALES MANAGER (RETAIL - CENTRAL/EAST MALAYSIA)
TERREAL MALAYSIA SDN BHD
10.2014 - 12.2020
- Handled customer - stockiest relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies - sales promotion, stockiest/roofer programme, stockiest-night, factory visit and product training.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Maintained relationships with customers and found new ones by identifying new stockiest.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Attended industry events and conventions to explain sales opportunities.
SALES MANGER
ALL BUILD SDN BHD
KUALA LUMPUR, KUALA LUMPUR
06.2013 - 01.2020
- Handled customer(contractor) relations issues, based on project sales for trading of building materials.
- Managed 50 customers based.
Sales Manager
MM DOORS SDN BHD
KLANG , SELANGOR
11.2010 - 10.2014
- Handled customer relations issues -B2B and B2C
- Mainly handled project sales for Gamuda projects - JB and Selangor.
Education
High School Diploma -
SYSTEMATIC TRANING SDN BHD
PJ, SELANGOR 04.2001 -
Skills
Space planning
Furniture design
Sales presentations
Product knowledge expertise
Product knowledge & demonstration
Adaptability and flexibility
Problem-solving
Planning and coordination
Timeline
Sales Designer
BLACK SPACE SDN BHD
06.2025 - Current
Sales Manager
ASIA HARDWARE MARKETING SDN BHD
02.2021 - 06.2025
SALES MANAGER (RETAIL - CENTRAL/EAST MALAYSIA)
TERREAL MALAYSIA SDN BHD
10.2014 - 12.2020
SALES MANGER
ALL BUILD SDN BHD
06.2013 - 01.2020
Sales Manager
MM DOORS SDN BHD
11.2010 - 10.2014
High School Diploma -
SYSTEMATIC TRANING SDN BHD
04.2001 -
Languages
English
Professional Working
BM
Professional Working
Chinese (Mandarin)
Professional Working