Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kai Jing Yap

Kai Jing Yap

Sales Designer
Kuala Lumpur

Summary

Dynamic professional with a proven track record in sales design at MNJ Kitchen, enhancing customer satisfaction through personalized solutions and effective space planning. Excelled in building client relationships, resulting in significant repeat business. Skilled in color theory and exceptional customer service, adept at multitasking and adapting to meet diverse client needs. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands.

Overview

3
3
years of professional experience

Work History

Sales Designer

MNJ Kitchen
09.2023 - 10.2024
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Increased customer satisfaction with personalized design consultations and followups.
  • Boosted sales by designing customized solutions tailored to client needs and preferences.
  • Understand customer needs and provide suitable cabinet design solutions
  • Created visual displays to highlight new and featured products.

Guest Services Associate

Genting Berhad
12.2021 - 01.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.

Education

High School Diploma -

SMK Raja Puan Muda Tengku Fauziah
Perlis
04.2001 -

Skills

Color theory understanding

Timeline

Sales Designer

MNJ Kitchen
09.2023 - 10.2024

Guest Services Associate

Genting Berhad
12.2021 - 01.2023

High School Diploma -

SMK Raja Puan Muda Tengku Fauziah
04.2001 -
Kai Jing YapSales Designer