Summary
Overview
Work History
Education
Skills
Timeline
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Wee Hai Ling

Retail/office/apo (Auxiliary Police Officer)
Tampines Ave 9 GreenRidges,Singapore

Summary

Dynamic professional with a proven track record at Certis Cisco as an Auxiliary Police Officer, excelling in crowd control and teamwork. Leveraged strong problem-solving skills to enhance community safety and support law enforcement during high-stress situations. Committed to delivering exceptional customer service, fostering trust and loyalty in diverse environments.

Overview

3
3
years of professional experience

Work History

Auxiliary Police Officer

Certis Cisco
04.2024 - 05.2025
  • Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
  • Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
  • Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
  • Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
  • Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
  • Reduced incidents of trespassing by conducting regular patrols around client properties, enforcing established boundaries and access restrictions.
  • Facilitated safe transportation of inmates between facilities or during off-site appointments, minimizing potential risks during transit.
  • Supported fellow officers during high-stress situations, providing backup and guidance when needed to maintain order and stability within the facility.

Bank Officer

Citibank
01.2023 - 02.2024
  • Supported bank management with insightful data analysis, facilitating informed decision-making on key strategic initiatives.
  • Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
  • Collaborated with various departments to ensure smooth transactions for high-value clients, strengthening client trust in the institution.

Retail Sales Associate

UNIQLO
03.2022 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Answered questions about store policies and addressed customer concerns.

Education

Diploma - Diploma in Retail

NATC Institute
Singapore
04.2001 -

NITEC in Business Services - Business Services

ITE College East
Singapore
04.2001 -

Secondary School -

Meridian Secondary School
Singapore
04.2001 -

Skills

Crowd control

Arrest procedures

Crime scene preservation

Defensive tactics

De-escalation techniques

Patrol procedures

Firearms proficiency

Teamwork

Customer service

Retail sales

Problem-solving skills

Timeline

Auxiliary Police Officer

Certis Cisco
04.2024 - 05.2025

Bank Officer

Citibank
01.2023 - 02.2024

Retail Sales Associate

UNIQLO
03.2022 - 11.2022

Diploma - Diploma in Retail

NATC Institute
04.2001 -

NITEC in Business Services - Business Services

ITE College East
04.2001 -

Secondary School -

Meridian Secondary School
04.2001 -

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Wee Hai LingRetail/office/apo (Auxiliary Police Officer)