DHANESH SHAKARAN
Customer Service
Seri Kembangan
Summary
Offering strong sense of duty and passion for public service, eager to develop in law enforcement environment. Brings solid understanding of community safety principles and emergency response techniques, coupled with strong problem-solving and communication abilities. Ready to use and develop these skills in Auxiliary Police Officer role.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Auxiliary Police Officer
SATS Inflight Catering Centre 1
09.2024 - 11.2024
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
- Maintained proficiency in using various law enforcement tools such as radio systems, pepper spray, handcuffs, batons, among others.
- Served as a visible deterrent for criminal activity by establishing a visible presence within communities while on patrol.
- Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
General Clerk
HEIWA SANGYO
04.2021 - 09.2024
- Company Overview: Industry : Manufacturing
- Create a daily production schedule
- Coordinate with other departments for scheduling conflicts
- Ensure we have the proper materials on hand for production
- Adjust the schedule as needed
- Maintaining files and records so they remain updated and easily accessible
- Sorting and distributing incoming mail and prepare outgoing mail
- Answering the phone to take messages or redirecting calls to appropriate colleagues
- Fulfill other administrative or office duties as needed
- Industry : Manufacturing
Sales Agent
EZ TAKAFUL
08.2020 - 03.2021
- Company Overview: Industry : Insurance
- Report the progress of monthly/quarterly initiatives to stakeholders
- Maintain bookkeeping systems, database and records
- Monitor insurance claims to ensure mutual satisfaction
- Achieve customer acquisition and revenue growth objectives
- Constantly update job knowledge and learn about new products and services
- Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
- Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
- Industry : Insurance
Internship
MARDEC BERHAD
03.2020 - 08.2020
- Company Overview: Industry : Manufacturing
- Collecting, filing and organizing office documents, such as reports and confidential records
- Managing digital document filing, including encrypted documents and email correspondence
- Monitoring office inventory and ordering supplies
- Transcribing or taking notes during meetings and writing minutes, memos and/or agendas
- Industry : Manufacturing
Education
Bachelor Of Human Capital - Management
MANAGEMENT & SCIENCE UNIVERSITY
01.2017 - 01.2022
Diploma In Human Capital Management - undefined
MANAGEMENT & SCIENCE UNIVERSITY
01.2014 - 01.2017
Skills
Self-discipline
Surveillance techniques
Physical fitness
Public safety awareness
Crime prevention
Crowd control
Incident documentation
Integrity and honesty
Traffic control
Search and seizure
Defensive tactics
Drug recognition
Non-lethal weapons training
Personal Information
Date of Birth: 07/13/94
Activities
- FACILATOR, MSU Night Run, 2017
- COMMITTEE, MSU Deepavali Gala Night, 2016
- PARTICIPANT, Digital Volunteer SOLS 24/7 (NGO), 2014
- FACILATOR, MSU Communication Skill Talk, 2018
- PARTICIPANT, SONGKET MSU, 2018
- PARTICIPANT, ZUMBA Dance MSU, 2018
Badminton and Reading books
My hobbies are playing badminton and reading books. I enjoy badminton because it's a fun and active sport that helps me stay fit. Reading books lets me explore new ideas, learn, and unwind.
Timeline
Auxiliary Police Officer
SATS Inflight Catering Centre 1
09.2024 - 11.2024
General Clerk
HEIWA SANGYO
04.2021 - 09.2024
Sales Agent
EZ TAKAFUL
08.2020 - 03.2021
Internship
MARDEC BERHAD
03.2020 - 08.2020
Bachelor Of Human Capital - Management
MANAGEMENT & SCIENCE UNIVERSITY
01.2017 - 01.2022
Diploma In Human Capital Management - undefined
MANAGEMENT & SCIENCE UNIVERSITY
01.2014 - 01.2017
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