WEE WEI KIAT
SENIOR PRODUCT SPECIALST
Kota Bharu, Kelantan
Summary
Dynamic Senior Product Specialist with a proven track record at ABBOTT DIABETES CARE, enhancing product performance and expanding market share through expert customer feedback analysis and strategic product roadmapping. Excelled in teamwork and collaboration, significantly increasing conversions. Skilled in technical product knowledge and customer engagement, consistently exceeding sales targets. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Product Specialist
ABBOTT DIABETES CARE
08.2015 - Current
- Assisted sales teams with technical expertise during presentations, leading to increased conversions from prospects to customers.
- Enhanced product performance by identifying and addressing customer needs through thorough market research.
- Developed comprehensive training materials, paving the way for smooth onboarding of new team members.
- Expanded market share with strategic product positioning and competitive analysis.
- Contributed insights into competitor offerings, aiding in the development of unique value propositions that set our products apart.
Medical Representative
Merck Serono
01.2012 - 07.2015
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Sales Representative
APEX PHARMACY AND MARKETING
05.2008 - 01.2012
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
BACHELOR DEGREE OF COUNSELING - Counseling Psychology
UNIVERSITY MALAYSIA OF TERENGGANU
Kuala Terengganu, Terengganu, Malaysia 04.2001 -
High School Diploma -
SMJK CHUNG HWA
KELANTAN 04.2001 -
Skills
Sales Enablement Support
Product Roadmapping
Technical Product Knowledge
Customer Feedback Analysis
Product training delivery
Customer Engagement
Teamwork and Collaboration
Multitasking
Product Demonstrations
Certification
PITTMAN ACCOUNTING LEVEL 1 & 2
Accomplishments
Abbott Diabetes Care 2015 - Present
· 2016 – Top Meter Sales Achiever
· 2017 – MOH sales 100% YTD achiever
· 2018 – TOP achiever for Total YTD sales
· 2019 – Promotion to Senior Sales Executive
Merck Serono 2012- 2015
· 2012 – YTD Sales Achievement 110%.
· 2012- Glucovance 2nd highest growth.
· 2013- Top Achiever First Runner- up GP Team
· 2014- First Half Top Achiever First Runner Up (Jan- June)
· 2014- YTD Sales Achivement 101%.
Apex Pharmacy Marketing 2008 -2012
· Top Perfomance Award 2010 (2nd Runner Up) for Avo Diagnostic product.
Timeline
Senior Product Specialist
ABBOTT DIABETES CARE
08.2015 - Current
Medical Representative
Merck Serono
01.2012 - 07.2015
Sales Representative
APEX PHARMACY AND MARKETING
05.2008 - 01.2012
PITTMAN ACCOUNTING LEVEL 1 & 2
01-2002
BACHELOR DEGREE OF COUNSELING - Counseling Psychology
UNIVERSITY MALAYSIA OF TERENGGANU
04.2001 -
High School Diploma -
SMJK CHUNG HWA
04.2001 -
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