WAI LOUNG CHONG
Sales Executive
Cheras, Selangor
Overview
18
18
years of professional experience
Work History
Senior Area Sales Executive
Dancom Group
09.2016 - Current
- Increased sales revenue by identifying potential clients and building strong relationships.
- Implemented effective time management techniques for optimized daily performance of area sales teams.
- Maintained detailed records of contacts, appointments, meetings, follow-ups } ensuring organized account management.
- Exceeded quarterly sales targets consistently by skillfully negotiating contracts and closing deals.
Sales Executive
Chip Yik Hup Kee Sdn Bhd
10.2014 - 09.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Restaurant Supervisor
Ah Yat Abalone Forum Restaurant
01.2010 - 01.2014
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
Assistant Waiter
Imperial Garden Chinese Restaurant
01.2007 - 01.2009
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
Timeline
Senior Area Sales Executive
Dancom Group
09.2016 - Current
Sales Executive
Chip Yik Hup Kee Sdn Bhd
10.2014 - 09.2016
Restaurant Supervisor
Ah Yat Abalone Forum Restaurant
01.2010 - 01.2014
Assistant Waiter
Imperial Garden Chinese Restaurant
01.2007 - 01.2009