Vishal Gole

Client-Focused Business Strategy & Project Management

• Prepared presentations, reports, and comprehensive business documents to effectively communicate insights and recommendations to clients, ensuring alignment and informed decision-making.
• Conducted market research to identify emerging industry trends and business opportunities, enabling clients to capitalize on market shifts and gain competitive advantages.
• Developed detailed project plans with clear timelines, milestones, and budgets to ensure successful project delivery on time and within financial constraints.
• Provided strategic recommendations that enhanced operational efficiency and cost reduction, delivering measurable improvements (e.g., X% cost savings).
• Spearheaded the development and implementation of business process improvements, resulting in a significant X% increase in productivity and operational excellence.
• Facilitated workshops and meetings to promote cross-functional collaboration, ensuring effective communication and successful stakeholder engagement throughout the project lifecycle.
• Designed and rolled out training programs to ensure employees stayed updated on new technologies and processes, enhancing team performance and knowledge.
• Managed a distributed team across multiple locations, fostering a collaborative environment and driving the adoption of the latest technologies for business transformation.
• Oversaw the hiring process to expand project teams, ensuring the recruitment of top-tier talent aligned with project needs and organizational growth objectives.

Senior Consultant | Solution Designer – Celcom (Leading Malaysian Telco)
Technologies: Flutter, Dart, Android, Mobile First Platform

• Worked as a Senior Consultant and later transitioned into a solution design role with Celcom, one of Malaysia’s most reputable telecom providers, contributing to both B2B and B2C digital solutions.
• Played a critical role in architecting and developing Celcom Life, a flagship mobile application that allows customers to:
  Reload balance, view internet/data usage, pay bills, and manage various telco services
  Leverage Self Registration directly through the app with document upload and ID verification
  Enjoy a personalized experience through advanced localization features
• Deeply involved in telco backend systems, gaining insights into enterprise-level telecom architecture, integrations, and service flows.
• Led the development of Pulse, a dealer-facing application where registered dealers can:
  Log in and handle SIM/device registrations, bill payments, and fiber connections
  Perform dealer self-registration using simple, document-based onboarding
• Actively participated in ideation, strategic discussions, and innovation workshops, regularly developing Proof of Concepts (PoCs) to validate new features and ideas.
• Appointed as Lead of Flutter Center of Excellence (CoE) for the APAC region, driving Flutter best practices, knowledge sharing, and innovation across regional teams.
• Certified Flutter Developer with hands-on delivery of 3–4 PoCs and ongoing support for Celcom's mobile-first strategy.

Mobile Solution Architect & Lead Front-End Developer – Real-Time Security Response App
Technologies: Flutter, Firebase, WebRTC, Kubernetes, Docker

• Led the architecture and front-end development of a mission-critical mobile application designed for security personnel, enabling real-time response to incidents detected via CCTV surveillance systems.
• Implemented push notification workflows, where alerts are automatically sent to designated guards upon detection of irregular activity by the security center.
• Developed the mobile UI using Flutter, allowing guards to:
  View detailed incident information upon notification
  Acknowledge tasks
  Stream live video footage using WebRTC
  Communicate instantly with the security center via real-time chat
• Integrated with Firebase for push notifications, real-time data sync, and authentication.
• Deployed backend services in a containerized environment using Docker and Kubernetes, ensuring scalability and reliability for 24/7 operation.
• Delivered a responsive, cross-platform mobile solution capable of handling high-stakes, real-time workflows.

Mobile Solution Architect & Lead Front-End Developer – Dealer Recharge & Billing App
Technologies: Flutter, Firebase

• Took the lead as Mobile Solution Architect and Front-End Developer for a dealer-facing mobile application developed for a telecom client.
• Designed and implemented a mobile app using Flutter, allowing authorized telecom dealers to log in via mobile number and perform key transactions such as:
  Customer recharges and reloads
  Bill payments for outstanding customer accounts
• Integrated Firebase for real-time database, authentication, and backend services, ensuring secure, fast, and reliable operations.
• Focused on creating a user-friendly UI with minimal steps to complete transactions, aimed at improving dealer efficiency and service delivery speed.
• Application is live and in use, supporting field agents and retailers in their day-to-day operations.

Mobile Solution Architect & Lead Front-End Developer – Telecom Registration App (Philippines Client)
Technologies: Flutter, Node.js, Drupal

• Served as the Mobile Solution Architect and Lead Front-End Developer for a telecom application designed to streamline online registration for services such as prepaid/postpaid SIMs, home fiber, and Wi-Fi connections.
• Developed the mobile application using Flutter, ensuring a seamless and responsive experience across Android and iOS devices.
• Architected a smooth registration flow allowing users to complete the full sign-up process remotely, reducing the need for in-store visits.
• Collaborated closely with backend teams using Node.js and integrated content and service APIs powered by Drupal, ensuring secure and reliable data exchange.
• Played a key role in defining user journeys, UI/UX flow, and technical decisions, delivering a robust and user-friendly product.
• The application is live and actively used by customers in the Philippines, enabling a modern, digital-first approach to telecom onboarding.

Mobile Solution Architect & Lead Front-End Developer – E-Commerce App (Philippines Client)
Technologies: Flutter, Node.js, Magenta

• Acted as the Mobile Solution Architect and Lead Front-End Developer for a comprehensive e-commerce mobile application tailored for a major telecommunications client in the Philippines.
• Spearheaded the design and development of the front-end using Flutter, ensuring a consistent, responsive experience across both Android and iOS platforms.
• Designed user flows for purchasing mobile devices, bundles, promos, and load plans, with seamless integration of login and payment processes.
• Enabled multi-authentication options, including login via mobile number or social media, offering flexibility and ease of access to users.
• Implemented a secure e-KYC flow requiring:
  Upload of identification documents
  Live facial verification via camera to prevent identity fraud
• Post verification, guided users through address submission and secure payment integration with dynamic order confirmation and invoice generation.
• Collaborated with backend developers on Node.js and integrated services via Magenta platform to deliver a robust and scalable architecture.

Full-Stack Flutter Developer – Loan Management System
Technologies: Flutter, Dart, Android, iOS, Web, GetX

• Serving as the sole developer for a comprehensive Loan Management System, handling end-to-end development across mobile (iOS & Android) and web platforms.
• Built using Flutter and Dart, the application is fully responsive and optimized for various screen sizes and devices.
• Designed and implemented role-based access control, enabling users with different roles (e.g., admin, agents, collectors) to securely log in and perform tasks such as:
  Viewing and approving pending loans
  Assigning collectors and agents
  Accessing user details and loan history
• Integrated powerful search and filter capabilities to improve usability and speed up task execution.
• Utilized GetX for efficient state management, ensuring smooth and responsive user interactions.
• Currently providing ongoing support and enhancements, with plans for deployment to the App Store, Play Store, and live web access.

Senior Software Engineer – Onsite Coordinator & Offshore Team Lead
Technologies: Ionic 3, Angular 6, Cordova, JavaScript, TypeScript, jQuery, HTML5, CSS3, Azure, Android, iOS

• Acted as the primary onsite point of contact for the client, managing communication and ensuring seamless coordination with the offshore development team in India.
• Led the organization of tasks and workload distribution, ensuring clarity, accountability, and timely delivery across the team.
• Took ownership of identifying issues early, initiating corrective actions, and proactively driving resolution with minimal turnaround time.
• Developed mobile applications aligned with client requirements using Ionic 3, Angular 6, and other modern frameworks.
• Involved in end-to-end requirement gathering, providing technical input, and delivering innovative and practical solutions during face-to-face client meetings.
• Supported and enhanced existing mobile and web applications, while also contributing to the development of new solutions across platforms.
• Balanced delivery across various tech stacks — including Android, iOS, and web apps — and maintained a high standard of performance, usability, and reliability.
• Collaborated with cross-functional teams and ensured knowledge sharing to maintain project continuity and quality across time zones.

Lead Mobile App Developer
Technologies: Ionic 2, Angular 4, Cordova, Bootstrap, jQuery, JavaScript, TypeScript, HTML5, CSS3

• Led the design and development of cross-platform mobile applications, using modern frameworks like Ionic and Angular, ensuring high performance and maintainability.
• Took ownership of end-to-end app development — from gathering requirements and solution design to implementation and deployment on Google Play and Apple App Store.
• Played a key role in modernizing legacy apps, replacing outdated technologies with current market-leading frameworks to enhance user experience and system stability.
• Regularly supported and enhanced existing applications, delivering bug fixes, feature upgrades, and performance optimizations.
• Proactively initiated and contributed to technical discussions, architectural reviews, and stakeholder meetings to drive better solutions and cross-functional alignment.
• Championed front-end best practices, leveraging Bootstrap and responsive design principles to ensure mobile-first, consistent UI across platforms.

Started Career at iGATE (acquired by Capgemini)

• Began professional journey in a horizontal domain, gaining exposure to a broad range of business functions and technologies.
• Transitioned to Capgemini post-acquisition, continuing to contribute in high-impact roles across multiple projects and clients.

Research & Innovation Team – PoC Development for Emerging Technologies

• Selected to be part of a core Research & Innovation unit focused on evaluating emerging technologies.
• Developed Proof of Concepts (PoCs) across diverse platforms to assess feasibility and demonstrate potential business value.
• Gained hands-on experience with cutting-edge tools and frameworks during their early market entry.

Full-Stack Mobile & Web Development Across Clients

• Successfully delivered end-to-end solutions using a variety of technologies including:
  Mobile: Android Native, iOS Native, Hybrid (Cordova, Ionic)
  Web: Angular, TypeScript, JavaScript, HTML5, CSS3
  Backend/Middleware: IBM Worklight, MBaaS, Parse
• Responsibilities spanned gathering business requirements, implementing solutions, and conducting client demos to showcase deliverables.

Client-Facing & Cross-Functional Collaboration

• Worked directly with US-based clients to understand needs, present solutions, and ensure continuous alignment throughout project lifecycles.
• Acted as a liaison between business stakeholders and technical teams to deliver customized solutions that met functional and non-functional requirements.