UMADEVI D/O RAJENDRA
EXECEUTIVE - MARKETING
Seremban
Summary
Accomplished executive with nearly 7 years of experience in the retail industry. I bring a diverse range of skills and knowledge honed through both formal education and professional experience. I seek challenging opportunities to fully utilize my skills for the success of the organization and personal growth.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Marketing Executive
Indus Ayurveda
05.2025 - Current
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Marketing Executive
Aeon Co. (M) Bhd
01.2022 - Current
- Company Overview: Aeon Mall Nilai
- Oversaw social media accounts and developed impactful content to increase brand engagement.
- Conceptualized and executed promotional campaigns to boost foot traffic and sales.
- Collaborated with tenants to organize events and activities that aligned with marketing objectives.
- Aeon Mall Nilai
Logistics Officer
Taion
01.2025 - 04.2025
- Developed logistical checklists to guide activities support.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Led a team of logistics professionals, providing guidance and support in their daily responsibilities while encouraging professional growth opportunities.
- Managed functional areas of logistics.
- Prepared and presented reports to management on logistics performance.
- Developed effective improvement plans in alignment with goals and specifications.
Promotion & Advertising
Aeon Co. (M) Bhd
01.2020 - 01.2022
- Company Overview: Aeon Mall Nilai
- Aeon Mall Nilai
Customer Care Executive
Aeon Co. (M) Bhd
01.2020 - 01.2022
- Company Overview: Aeon Mall Nilai
- Managed complex customer complaints and implemented solutions to enhance satisfaction.
- Conducted customer feedback surveys to identify areas for service improvement.
- Devised and implemented strategies to build stronger customer relationships.
- Aeon Mall Nilai
Customer Care Assistant
Aeon Co. (M) Bhd
01.2019 - 04.2019
- Company Overview: Aeon Mall Seremban 2
- Handled incoming calls and resolved customer service inquiries effectively.
- Welcomed and assisted customers with professionalism and courtesy.
- Provided accurate information and guidance about mall services and facilities.
- Led a team and trained staff to address customer queries efficiently.
- Aeon Mall Seremban 2
Production Operator
ON Semiconductor
01.2014 - 01.2015
- Company Overview: Site 1
- Operated machines and equipment efficiently to ensure smooth production processes.
- Consistently met daily production output targets.
- Performed additional tasks to maintain product quality and adhere to established standards.
- Site 1
Kindergarten Teacher
Tadika Bidadari Pintar
01.2012 - 01.2014
- Developed and executed structured lesson plans tailored to children's developmental needs.
- Fostered creativity and curiosity through engaging teaching methods and activities.
- Monitored and assessed children's progress, providing feedback to parents and guardians.
Education
Diploma - Risk Management
Putera Intelek International College
01.2016 - 01.2018
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Kluster Kecemerlangan Puteri
01.2007 - 01.2011
Skills
Microsoft Word
Awards
Excellent Customer Service Award
Training
- Management Training - Aeon
- Image & Customer Handling Training
- Emergency Response Team (ERT)
- Operational Health & Safety (OSHA) Training
- First Aider Training
Timeline
Marketing Executive
Indus Ayurveda
05.2025 - Current
Logistics Officer
Taion
01.2025 - 04.2025
Marketing Executive
Aeon Co. (M) Bhd
01.2022 - Current
Promotion & Advertising
Aeon Co. (M) Bhd
01.2020 - 01.2022
Customer Care Executive
Aeon Co. (M) Bhd
01.2020 - 01.2022
Customer Care Assistant
Aeon Co. (M) Bhd
01.2019 - 04.2019
Diploma - Risk Management
Putera Intelek International College
01.2016 - 01.2018
Production Operator
ON Semiconductor
01.2014 - 01.2015
Kindergarten Teacher
Tadika Bidadari Pintar
01.2012 - 01.2014
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Kluster Kecemerlangan Puteri
01.2007 - 01.2011
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