Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Ts. Nurharlina Harun

Ts. Nurharlina Harun

Perai

Summary

Highly motivated, trustworthy and dedicated versatile leader with experiences in project/construction management, new business setup and program management. Expanding opportunity in training and knowledge management since 2021. Looking for a full-time position that offers professional challenges utilizing interpersonal, management skills and opportunity to expand leadership responsibilities, improve organizational ability to exceed corporate goals, and applying digitization improvement to achieve optimum utilization of resources.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

Head, Knowledge Management of Learning & Culture

Prasarana Malaysia Berhad
01.2021 - Current
  • Learned, and quickly adapted to effectively drive systematic management of knowledge assets for creating values and meeting tactical & strategic requirements.
  • Skilled at working collaboratively in team environment, productively led curriculum and module development for business-initiatives.
  • Profitably innovate and drive Research & Development (R&D) business initiatives and continuously inspiring the team to steer and monitor execution of R&D collaborations.
  • Demonstrated creativity and resourcefulness through development of innovative solutions by formulating new collaborations in becoming technical and engineering company.
  • Worked effectively in fast-paced environments and has gained strong leadership skills by managing 12 R&D projects.
  • Recognized discrepancies and promptly addressing for resolution that yielded process and document improvement of SLDN/JPK Written Instructional Material (WIM) and Assessment Paper.
  • Self-motivated, with strong sense of personal responsibility developed & executed Workshops Series on JPK Technical Question Development.
  • Passionate about learning and committed to continual improvement that leads to process improvement in Training Need Analysis.
  • Developed strong communication and organizational skills through working on group projects by appointment as KPI Ambassador.
  • Gained extensive knowledge in data entry, analysis of Trainers Assessment and Course Evaluations.
  • Demonstrated respect, teamwork in success and timely Development of Prasarana Integrated Trainings System.

Head of Program Management

Rapid Ferry Sdn Bhd
08.2018 - 12.2020
  • Successfully led Program Management, new business setting and taking-over of ferry operation by Prasarana from Penang Port, developed business plan, performance management, budget planning and human resource planning,
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Supervised daily ferry operation, proposal for new ferry business opportunity, developed strategy for improvement by analyzing current processes and created dashboard for ease monitoring.
  • Successfully exceeded EBITDA target by exercising detail budget planning, prudent spending and strategize operational need to increase revenue.
  • Identified issues, analyzed information and provided solutions to problems, established new Standard of Process based on priority and critical factor.
  • Demonstrated creativity and resourcefulness through development of innovative solutions that leads towards manpower optimization and cost saving such as automated revenue closing report and use of self deposit machine.
  • Demonstrated leadership skills in managing new and refurbished projects from concept to completion.
  • Completed 4 paperwork's, successfully conducted due diligence on ferry taking over and returning of ferry services to Penang Port.

Head of Procurement

Rapid Bus Sdn Bhd
06.2014 - 07.2018
  • Undertook maintenance expenditure monitoring of RM90Mil, purchasing strategies, inculcated culture of 3-years continuous saving on procurement, increased efficiency in procurement processed and implemented best practice of supply chain.

Head of Corporate Service

Rapid Bus Sdn Bhd
07.2013 - 05.2014
  • Established excellent planning, organization and coordination administration of Corporate Service Department (Purchasing, Inventory unit, Safety & Security and IT) by improving 4 processes and implemented manpower optimization that yields 30% overtime cost reduction.

Senior Engineer

Leadmont Development Sdn Bhd
08.2011 - 06.2013
  • Profitably undertook, led, planned, initiated, coordinated, reviewed design & tender documents, monitored progress of work for Mechanical and Electrical Services and Design-Based Performance for mixed development projects- CenterStage Mall, Star City Mall, PJ Avenue De Vouge Mix Development Residency & Amansiara Townhouse.
  • Efficiently reviewed and coordinated engineering design yielding cost reduction from RM40Mil to RM22Mil of potential VO by contractors.
  • Passed Green Building Index Facilitator examination.

M&E Engineer

Comtrac Sdn Bhd & Hicom Builders Sdn Bhd (Subsidiaries Of DRB-HICOM Group)
06.2008 - 07.2011
  • Performed Design/Construction Management /Project Management of Glenmarie Garden Show Houses & Glenmarie Cove Development, Puspakom Inspection Center, Automotive (IUCAM) Pekan Student Village, Renovation & Extension of Glenmarie Golf Country & Clubhouse, International University College of Automotive (IUCAM) Pekan Student Village
  • Efficiently coordinated RM60 Mil M&E System construction of Danna Hotel, Langkawi in 10 months with VO below RM3Million.

Electrical Engineer

WD Partners. Inc
01.2008 - 06.2008
  • Efficiently completed design and AutoCad drawings of various retail company worth RM23Mil in 2-months, 50% ahead of schedule .

Electrical Engineer

Network Platform Sdn Bhd
01.2005 - 08.2005
  • Undertook design and project management of Renovation of Sultan Abdul Aziz Royal Gallery, Klang & SPICK, Bank Negara & 11kv System Proposed Senai Airport Cargo Development Phase 2.

Assistant Project Engineer

Pengurusan LRT Sdn Bhd
07.2002 - 12.2004
  • Seconded to KSKK Consortium, appointed as Rawang-Ipoh Electrified Double Track Project Interface Coordinator of System & Infrastructure Works, achieved 100% on time daily report preparation, created 3 new forms, assisted Project Engineer in project tracking, management, successful SOP creation and diligently maintained project documents.

Project Engineer

Perunding Alif Bersatu
11.2000 - 06.2002
  • Seconded to Urus Budi Consult and appointed as Assistant Project Manager for Design and Build Contract Of 70 Schools Under MOE, efficient coordination of Construction of 70 schools in Johor with 90% timely completion and no unjustified VO.
  • Undertook design, tender management, and construction of 856 Unit Government Quarters- Jalan Duta, Kuala Lumpur, Hotel Suria Cherating, SRK Bukit Changgang & Pasir Penambang Wet Market, Jalan B-13 Putrajaya - Street lighting and traffic light system.

Electrical Engineer

Ramuda Jurutera Perunding
02.2000 - 10.2000
  • Successfully established design, tender management, and construction of M&E System for SM Teknik Sepang & SMK Sg Long Selangor, LKIM Jetty - Endau Johor & Damar and Mawar Hostel- UiTM Shah Alam, Street lighting & traffic light system of Jalan Gombak & Pulau Sekati Terengganu with total project value of RM97Mil.

Education

Master of Science - Electronic System Design Engineering

Universiti Sains Malaysia
Pulau Pinang
08.2008

Bachelor of Engineering - Electrical Engineering

Universiti Teknologi Malaysia
Johor Bharu, Johor
01.2000

SPM - Pure Science

MRSM Taiping
Perak
11.1995

Skills

  • Outlook, Word, Excel, PowerPoint, Visio
  • Teams, Zoom, Google Meet
  • Canva, OBS, Wondershare Filmora
  • Tableau Data Analysis
  • Knowledge Management
  • Learning and Development
  • Training Need Analysis
  • Performance Management
  • Program Management
  • Training Solutions Development
  • Performance Review
  • Addie Expertise
  • Training Providers
  • Talent Management
  • Training & Development

Accomplishments

  • 2023 - Appointed as KPI Ambassador
  • 2022 - Attained Professional Technologist
  • 2021 – Received Best Associate Trainer Award
  • 2020 - Achieved 46% of man-hour reduction via digital initiatives on Revenue Reconciliation & Management
  • 2019 - Appointed as Prasarana Associate Trainer for Tableau and Microsoft Excel
  • 2019 - Led first ferry docking within 30 days, recorded as the shortest docking with success renewal of SCM certificate and repair of leaked VSP of Ferry Pulau Kapas
  • 2018 - Developed business monitoring dashboards for RF using Tableau
  • 2017 - Appointed as RF Task Force Member for new business setup
  • 2017 - Completed procurement process within 3-weeks for 3 RF’s urgent projects
  • 2016 - Head of Secretariat of 5S Committee, implemented 5S and attained the 5S Certification within 4-months
  • 2015 - Achieved 27% of Rapid Penang supply chain inventory reduction value reduction over RM2Milllion to RM1.5Million by implemeting dynamic stock planning
  • 2014 - Attained 16% cost saving values from total PO values for spareparts that contributes to strectched EBITDA for Rapid Penang

Certification

Professional Technologist PT22020040

HRDF Professional Trainer TTT/24331

BEM Graduate Engineer



AREA OF EXPERTISE


Project Management
Report Writing
Budget Preparation
ISO Management
Dashboard Development




AREA OF EXPERTISE

KPI Management
Team Training
Process Management
SOP Development
Strategic Procurement
Inventory Management



TRAININGS


Effective Knowledge Management

NDTS Trainer

WIM Development

Virtual Instructor Leader

HRDF TTT

Microsoft Excel TTT

Tableau Desktop

Coaching Skills for Trainers

Internal Auditor

GBI Facilitator

Timeline

Head, Knowledge Management of Learning & Culture

Prasarana Malaysia Berhad
01.2021 - Current

Head of Program Management

Rapid Ferry Sdn Bhd
08.2018 - 12.2020

Head of Procurement

Rapid Bus Sdn Bhd
06.2014 - 07.2018

Head of Corporate Service

Rapid Bus Sdn Bhd
07.2013 - 05.2014

Senior Engineer

Leadmont Development Sdn Bhd
08.2011 - 06.2013

M&E Engineer

Comtrac Sdn Bhd & Hicom Builders Sdn Bhd (Subsidiaries Of DRB-HICOM Group)
06.2008 - 07.2011

Electrical Engineer

WD Partners. Inc
01.2008 - 06.2008

Electrical Engineer

Network Platform Sdn Bhd
01.2005 - 08.2005

Assistant Project Engineer

Pengurusan LRT Sdn Bhd
07.2002 - 12.2004

Project Engineer

Perunding Alif Bersatu
11.2000 - 06.2002

Electrical Engineer

Ramuda Jurutera Perunding
02.2000 - 10.2000

Master of Science - Electronic System Design Engineering

Universiti Sains Malaysia

Bachelor of Engineering - Electrical Engineering

Universiti Teknologi Malaysia

SPM - Pure Science

MRSM Taiping
Ts. Nurharlina Harun