Noraina Mustapha
Risk, Governance & Compliance
Kuala Lumpur,14
Summary
An experienced professional with 15 years of expertise in risk management, compliance, governance, and legal practice. Proven track record in developing and implementing ERM frameworks, conducting risk assessments, and enhancing business continuity plans. Certified ABCP and ORM, with strong leadership skills and extensive experience managing comprehensive risk management programs and driving compliance initiatives.
Legal background has honed articulation and deepened understanding of compliance functions, enabling precise legal and regulatory advice. Adept at collaborating with cross-functional teams to integrate risk management principles and ensure organizational resilience against disruptions. Unique blend of experience across litigation, investment management, risk management, compliance, and governance.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Head of Risk, Governance & Compliance Management
PRASARANA MALAYSIA BERHAD
Petaling Jaya, 10
1 2021 - Current
- Developed and implemented comprehensive ERM framework, identifying and mitigating business risks within 5 subsidiaries and Holding companies
- Established and enforced multiple policies and procedures to ensure compliance with industry regulations and legal requirements
- Conducted regular risk assessments and internal audits to evaluate and enhance risk management and compliance effectiveness
- Implemented robust business continuity plans, conducting impact analyses and coordinating continuity exercises to ensure organizational readiness
- Provided training and guidance on risk management principles, fostering culture of risk awareness and compliance throughout subsidiaries and Holding company
- Built and sustained strong relationships with internal and external stakeholders, understanding their needs and ensuring their satisfaction
- Prepared and presented detailed reports on risk management and compliance activities to senior management and board of directors
- Worked closely with various departments to integrate risk management and compliance principles into their operations, enhancing overall organizational resilience
- Led crisis management team, ensuring effective response and recovery from disruptive events
- Demonstrated strong leadership and interpersonal skills, fostering collaborative and high-performance work environment.
- Self-motivated, with strong sense of personal responsibility
- Passionate about learning and committed to continual improvement
- Worked effectively in fast-paced environments
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Team Lead Forensic Investigation Unit Corporate Risk & Assurances
PRASARANA MALAYSIA BERHAD
Petaling Jaya, 10
01.2019 - 01.2021
- Led forensic audits and fraud risk assessments, uncovering significant financial irregularities and contributing to development of strong internal controls
- Managed and conducted complex investigations into suspected fraud and abuse, maintaining integrity of investigations and providing actionable recommendations
- Prepared comprehensive audit and forensic reports, detailing findings, analysis, and recommendations to senior management and relevant stakeholders
- Identified additional 30% loss arising from uncollected sums and undocumented debts; findings led to recovery of 20% of sums owing and institution of civil actions against top management individuals
- Collaborated with various departments to implement recommended controls and improve processes to prevent future incidents of fraud and abuse
- Developed and delivered training programs on fraud prevention and detection, raising awareness and enhancing organization's fraud risk management capabilities
- Ensured compliance with relevant laws and regulations during all forensic investigations and audits
- Demonstrated effective communication and collaboration skills, working with diverse teams to achieve organizational goals
Head Operations Management
VENTURETECH SDN BHD (Investment arm of MIGHT)
Cyberjaya
01.2018 - 01.2019
- Managed overall operational aspects of major investment initiatives, ensuring optimal performance and adherence to industry standards
- Developed and implemented operational policies and procedures to ensure compliance with regulatory requirements and industry best practices leading to expansion of investment target in SME within
- Conducted risk assessments and implemented mitigation strategies to minimize operational risks and ensure smooth functioning of investment activities
- Established strong relationships with key stakeholders and service providers to ensure effective operation of investment activities
- Provided regular reporting and analysis on performance of investment operations, identifying areas for improvement and making strategic recommendations
- Led and mentored team of professionals, fostering collaborative and high-performance work environment
- Collaborated with executive team to formulate blue ocean business strategy and develop departmental plans in alignment with company’s investment and business objectives leading to 80% utilization of grants that contributed to increase of ROI by 20%
- Ensured all investment activities complied with statutory and regulatory requirements, promoting good corporate governance directly maintaining zero case of bribery & corruption/ non-compliances
- Demonstrated strong organizational and time management skills, effectively balancing multiple projects and priorities.
- Improved operational efficiency by streamlining processes and implementing automation tools
- Ensured regulatory compliance by staying informed about industry changes and adapting policies/procedures accordingly
- Identified opportunities for process improvements, leading initiatives to enhance overall operations efficiency
Legal Manager (Legal Risk Management & Corporate Services)
VENTURETECH SDN BHD (Group of MIGHT Malaysia)
Cyberjaya, 10
01.2015 - 01.2018
- Managed and implemented comprehensive risk management framework to mitigate potential legal and financial risks
- Developed and enforced effective policies and procedures to support organization's risk and compliance objectives
- Provided expert legal advice on wide range of business initiatives, negotiating favorable contracts and agreements
- Streamlined compliance processes, ensuring adherence to relevant laws, regulations, and industry standards
- Managed complex legal disputes, negotiations, and settlements, achieving excellent outcomes for organization
- Built strong partnerships with internal stakeholders and external legal counsels to effectively address legal and risk-related issues
- Developed and delivered training programs on risk management and compliance best practices to employees
- Demonstrated strong leadership and team management skills, promoting culture of continuous improvement.
Legal Manager
PRINSIPTEK CORP BHD
Subang Jaya, 10
07.2013 - 01.2015
- Provided legal and compliance advice to support business operations, ensuring compliance with policies and regulations
- Represented company in legal proceedings, negotiations, and mediations, demonstrating expertise in advocating for company's interests
- Monitored regulatory developments and ensured company’s compliance with relevant laws and regulations
- Managed ongoing litigation matters, working closely with external counsel to achieve positive outcomes
- Identified and mitigated legal risks, contributing to overall risk management strategy of company
- Demonstrated strong analytical and problem-solving skills, effectively addressing legal challenges and issues.
- Improved legal department efficiency by streamlining processes and implementing new case management systems
- Negotiated favorable settlements in high-stakes litigation cases, saving company significant financial resources
Advocate & Solicitor
JERALD GOMEZ & ASSOCIATES
Kuala Lumpur, 14
07.2012 - 07.2013
- Represented clients in various litigation matters, including corporate disputes, insolvency, and commercial disputes
- Conducted extensive legal research, prepared court filings, pleadings, and motions, and presented cases in court
- Negotiated settlements and represented clients in mediations and court proceedings, achieving favorable outcomes
- Provided legal counsel and advice to clients on wide range of issues, including risk assessments and potential legal implications
- Monitored changes in laws and regulations, advising clients on potential impacts on their cases
- Demonstrated strong advocacy and negotiation skills, effectively representing clients' interests.
- Delivered high-quality representation to clients in court, resulting in favorable judgments and settlements
Advocate & Solicitor
RAJA SEELAN & ASSOCIATES
01.2008 - 07.2012
- Handled wide range of litigation cases, including corporate disputes, shareholder and joint venture disputes, insolvency, and commercial disputes
- Drafted, reviewed, and vetted variety of legal documents and agreements, including construction, investment, and commercial matters
- Developed and implemented effective legal strategies, negotiating and resolving complex legal disputes
- Represented clients in court, mediations, and negotiations, providing exceptional client service and achieving successful settlements
- Conducted thorough legal research and analysis of statutes, case law, and legal documents to support case strategies
- Provided legal counsel and advice to clients, articulating complex legal concepts in clear and concise manner
- Demonstrated strong interpersonal and communication skills, building and maintaining client relationships.
- Drafted clear and concise legal documents, such as motions, briefs, and pleadings for successful presentation in court proceedings
- Advised clients on various legal matters, ensuring they understood their rights and options
- Negotiated favorable settlements on behalf of clients through effective mediation and negotiation tactics
Education
Bachelor's Degree in Law (LL-B) - Law
01.2001 - 01.2008
Grade: B/2nd Class Upper
- Member of Malaysia Bar Council
Skills
Enterprise Risk Management (ERM)
Accomplishments
- Implemented risk management strategies, significantly reducing the impact of unexpected events and safeguarding stakeholder interests.
- Achieved a 50% reduction in commuting accidents, significantly reducing safety risks to employees through the implementation of significant controls.
- Reduced % financial loss during disruptions by shortening the recovery period and enabling fast business resumption via implementation of crisis management strategies.
- Attained an 80% reduction in major operational incidents, leading to a safer environment for customers.
- Decreased 40% Lost Time Injury (LTI) for Occupational Safety and Health (OSH) incidents through the implementation of engineered controls.
- Reduced sexual harassment cases involving women customers, leading to a decrease in complaints related to security issues.
- Conducted forensic audit investigations, uncovering financial irregularities and contributing to the development of internal controls.
- Increased Compliance Matrix by 50% through implementation of compliance and governance initiatives, ensuring optimal performance and adherence to industry standards by establishing relevant SOPs and policies.
- Reduced 30% of risk exposure in Corruption and Bribery by revising Discretionary Authority Limits and enhancing Standard Operating procedures while promoting transparency and accountability within organizations.
Certification
Associate Business Continuity Professional (ABCP), DRI
References
Available upon request.
Languages
Malay
Native language
English
Proficient
C2
Software
MS Word
MS Excel
MS Powerpoint
Timeline
Team Lead Forensic Investigation Unit Corporate Risk & Assurances - PRASARANA MALAYSIA BERHAD
01.2019 - 01.2021
Head Operations Management - VENTURETECH SDN BHD (Investment arm of MIGHT)
01.2018 - 01.2019
Legal Manager (Legal Risk Management & Corporate Services) - VENTURETECH SDN BHD (Group of MIGHT Malaysia)
01.2015 - 01.2018
Legal Manager - PRINSIPTEK CORP BHD
07.2013 - 01.2015
Advocate & Solicitor - JERALD GOMEZ & ASSOCIATES
07.2012 - 07.2013
Advocate & Solicitor - RAJA SEELAN & ASSOCIATES
01.2008 - 07.2012
International Islamic University Malaysia - Bachelor's Degree in Law (LL-B), Law
01.2001 - 01.2008
Head of Risk, Governance & Compliance Management - PRASARANA MALAYSIA BERHAD
1 2021 - Current
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