THIAN NGEE WEI (JAYSON)
Sales Supervisor
Kuching, Sarawak
Summary
Personable District Sales Management with 4+ years of experience in a busy marketplace. Keen to utilize sales techniques and interpersonal skills at Celcom to strengthen cluster's dealer while exceeding sales targets. Recognized as Nationwide Top 10 DSM at Celcom for Year 2022 and dependability.
Overview
17
17
years of professional experience
5
5
Languages
Work History
District Sales Management (Sales Executive)
CelcomDigi Berhad
08.2019 - Current
- Manage and maintain good relationships with Celcomdigi's Ordinary Dealers
- Recruit new dealer for Open Channel expansion, based on existing Prepaid & Postpaid consumer density and new market opportunities.
- Develop existing dealer's sales by achieving value and profitability targets.
- Monitor dealers' performance by clusters to ensure dealers are on par with CelcomDigi's latest product promo/channel or segment programs.
- Ensure achieving monthly, quarterly and yearly achievement of acquisition & revenue targets.
- Understand market trends and competition. Suggest process of improvements.
- Build brand image, position and achieve market leadership. Improve upon pricing and cost control.
- Monitor OLO competition distribution strategy and approach dealers constantly.
- Handling dealer's POSM. Ensure all the POSM are up to date within the allocated cluster.
- Attend roadshows and lead dealer's staff in closing sales.
- Implement company sales & marketing strategy of the retail distribution system for all products range.
- Responsible for cluster figure following guidelines as directed by Sales Supervisor & Sales Manager.
- Physical visitations to dealer outlet.
- Troubleshoot dealer and frontline system/product related queries
Executive Assistant
Bright Alliance Sdn Bhd
10.2014 - 06.2019
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Developed strong relationships with vendors (Parkson, Aeon Mall, Summer Mall) leading to improved contract terms resulting in cost savings for the company.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Manage store performance in term of showcasing product and lifestyle services, and creating buying behavior for customers.
- Achieved and exceed monthly target given. ( RM30000/ retail counter)
- Organized year end luggage fair in Parkson Vivacity and exceeded target given of RM 80k. Managed to achieve Rm 100k sales value for the whole event.
- Market survey and proposed ideas to company to gain more revenue.
- Create and maintain positive working environment for all staff while maintaining high moral and motivation.
- Tender Government Department project such as Sarawak Multimedia Authority (SMA), Kubah Nation Park and Semenggoh Nature Reserve for their outdoor gears.
- Attended camping event organized by Coleman Malaysia in Kuala Lumpur to experience more on Coleman products in order to able to demo to customers.
Retail Sales Consultant
Digi Telecommunications Sdn. Bhd.
05.2013 - 10.2014
- Managed inventory levels, ensuring optimal stock availability and minimal waste.
- Developed strong relationships with customers, leading to repeat business.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Handled cash transactions accurately while adhering to established security procedures.
- Increased average transaction value through strategic cross-selling of complementary products.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Increased sales and customer satisfaction through personalized servicing.
Retail Sales Assistant
Maxis Mobile Services Sdn Bhd
10.2010 - 04.2013
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
- Increased sales by providing exceptional customer service and product knowledge.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Exceeded personal sales goals through diligent follow-up with prospective customers and building repo with existing customers.
- Built strong relationships with customers, resulting in repeat business and referrals.
Administrator
Dura-Life Marketing Sdn Bhd
12.2009 - 10.2010
- Promotes travel equipment and camping equipment.
- Provide sales after service (repair luggage, warranty claim)
- Update monthly sales figure and report back to manager.
- Ensure all products are neatly display.
- Guiding customers in making decision.
General Worker
Lee's Sandblast And Glasses Sdn Bhd
12.2006 - 05.2007
- Proposed and finalize designs with customers
- Sandblasting the design into a finished product on the glass
Education
High School Diploma -
FAME INTERNATIONAL COLLEGE
Kuching, Sarawak, Malaysia 04.2001 -
Skills
Business Networking
undefinedTimeline
District Sales Management (Sales Executive)
CelcomDigi Berhad
08.2019 - Current
Executive Assistant
Bright Alliance Sdn Bhd
10.2014 - 06.2019
Retail Sales Consultant
Digi Telecommunications Sdn. Bhd.
05.2013 - 10.2014
Retail Sales Assistant
Maxis Mobile Services Sdn Bhd
10.2010 - 04.2013
Administrator
Dura-Life Marketing Sdn Bhd
12.2009 - 10.2010
General Worker
Lee's Sandblast And Glasses Sdn Bhd
12.2006 - 05.2007
High School Diploma -
FAME INTERNATIONAL COLLEGE
04.2001 -
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