Teck Li David Foo
Sales Manager
Klang, Selangor,10
Summary
Dynamic sales professional with a proven track record at Insurance Marketing Center, excelling in client relations and strategy development. Achieved top performer status by consistently exceeding sales targets and enhancing customer satisfaction. Skilled in closing deals and delivering impactful sales presentations, fostering long-term partnerships through exceptional service and tailored solutions.
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Overview
31
31
years of professional experience
Work History
Sales Agent
Insurance Marketing Center
06.1995 - Current
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to event marketing, sales and brand promotion.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
- Informed customers of promotions to increase sales productivity and volume.
Commodity Broker
Farzona Internasional Sdn Bhd
01.2020 - 12.2025
- Managed disputes between buyers and sellers effectively by mediating conflicts and negotiating mutually beneficial resolutions.
- Delivered presentations at industry conferences, establishing thought leadership within the field of commodity brokerage.
- Implemented advanced trading strategies to maximize profit potential while minimizing risk exposure.
- Mentored junior brokers in effective sales techniques and risk management strategies, improving overall team performance.
- Monitored global economic trends, allowing clients to capitalize on market fluctuations and emerging opportunities.
- Increased client satisfaction by providing timely and accurate market analysis for informed decisionmaking.
- Negotiated favorable contract terms on behalf of clients, resulting in higher profits and more successful transactions.
- Developed strong relationships with clients, leading to a high rate of referral business and repeat customers.
- Conducted extensive research on commodity markets, enabling clients to make better-informed decisions about their investments.
- Managed a large client base, ensuring each received personalized advice tailored to their individual needs and objectives.
- Verified deliveries and resolved discrepancies between order and shipment.
- Arranged for payment and maintained records of bids, orders and financial transactions.
- Identified, researched and assessed quality of potential vendors.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Created and implemented strategic trading approaches.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Prepared contracts and related documentation according to strict standards.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
Education
MBA - MANAGEMENT OF THE ORGANIZATION
SOUTHWEST STATE UNIVERSITY
* KURSK OBLAST, RUSSIA 04.2001 -
Skills
Paperwork processing
Strategy development
Product demonstrations
Customer assistance
Client relations
Sales presentations
Networking
Cold calling
Social media marketing
Objection handling
Making offers
Building rapport
Business development
Sales follow-up
Closing deals
Customer service
Time management
Sales development
Product promotions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Flexible work hoursWork from home optionTimeline
Commodity Broker
Farzona Internasional Sdn Bhd
01.2020 - 12.2025
MBA - MANAGEMENT OF THE ORGANIZATION
SOUTHWEST STATE UNIVERSITY
04.2001 -
Sales Agent
Insurance Marketing Center
06.1995 - Current