OOI YONG YAW
Sales Advisor
Alor Star,02
Summary
Excelling in client relations and sales follow-up. Skilled in paperwork processing and data management, I foster strong customer connections, ensuring superior service and satisfaction. Committed to enhancing customer experiences through effective communication and product knowledge.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sales Agent
Allo Technology Sdn. Bhd
Butterworth, Penang
03.2022 - Current
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Key-in and managing customers orders in dealer portal.
Sales Promoter
Maxis Telecommunication Berhad
Butterworth
11.2020 - 02.2021
- Recommended specific product options to meet customer needs.
- Assist customer to complete registration for Hotlink postpaid card or Maxis fiber.
Restaurant Waiter
GU Restaurant & Bar
Butterworth, Penang
10.2020 - 01.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
General Office Clerk
Ken Ken Car Auto Accessories
01.2018 - 04.2018
- Responded to inquiries from callers seeking information.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Education
No Degree - STPM
Sekolah Tunku Abdul Rahman
Alor Star, Kedah, Malaysia 05.2018 - 11.2019
Skills
Paperwork processing
Product demonstrations
Sales follow-up
Client relations
Data key-in at dealer portal
Paperwork processing
Timeline
Sales Agent
Allo Technology Sdn. Bhd
03.2022 - Current
Sales Promoter
Maxis Telecommunication Berhad
11.2020 - 02.2021
Restaurant Waiter
GU Restaurant & Bar
10.2020 - 01.2021
No Degree - STPM
Sekolah Tunku Abdul Rahman
05.2018 - 11.2019
General Office Clerk
Ken Ken Car Auto Accessories
01.2018 - 04.2018
Similar Profiles
Mohammad Syawal Naim Bin RomansorMohammad Syawal Naim Bin Romansor
Senior Architect Mobility Manager at TMONE (TM Technology Services Sdn. Bhd.)Senior Architect Mobility Manager at TMONE (TM Technology Services Sdn. Bhd.)
Abdullah Mokhlis Bin A KechikAbdullah Mokhlis Bin A Kechik
Field Service Engineer at Sanovo Technology Asia Sdn. Bhd.Field Service Engineer at Sanovo Technology Asia Sdn. Bhd.
Peter Raj VeeriahPeter Raj Veeriah
Specialist Fraud and Risk at Centauri Services and Technology Sdn Bhd (OKG)Specialist Fraud and Risk at Centauri Services and Technology Sdn Bhd (OKG)
HOI ZING RUOHOI ZING RUO
Production Planner at Greatech IntegrationProduction Planner at Greatech Integration
NUR SHAHEDATUL AZERA BINTI SAADNUR SHAHEDATUL AZERA BINTI SAAD
Volunteer Malaysia Techlympic 2024 at CHASERZ EVENTS SDNVolunteer Malaysia Techlympic 2024 at CHASERZ EVENTS SDN