OOI YONG YAW
Sales Advisor
Alor Star,02
Summary
Excelling in client relations and sales follow-up. Skilled in paperwork processing and data management, I foster strong customer connections, ensuring superior service and satisfaction. Committed to enhancing customer experiences through effective communication and product knowledge.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sales Agent
Allo Technology Sdn. Bhd
Butterworth, Penang
2022.03 - Current
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Key-in and managing customers orders in dealer portal.
Sales Promoter
Maxis Telecommunication Berhad
Butterworth
2020.11 - 2021.02
- Recommended specific product options to meet customer needs.
- Assist customer to complete registration for Hotlink postpaid card or Maxis fiber.
Restaurant Waiter
GU Restaurant & Bar
Butterworth, Penang
2020.10 - 2021.01
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
General Office Clerk
Ken Ken Car Auto Accessories
2018.01 - 2018.04
- Responded to inquiries from callers seeking information.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Education
No Degree - STPM
Sekolah Tunku Abdul Rahman
Alor Star, Kedah, Malaysia 2018.05 - 2019.11
Skills
Paperwork processing
Product demonstrations
Sales follow-up
Client relations
Data key-in at dealer portal
Paperwork processing
Timeline
Sales Agent
Allo Technology Sdn. Bhd
2022.03 - Current
Sales Promoter
Maxis Telecommunication Berhad
2020.11 - 2021.02
Restaurant Waiter
GU Restaurant & Bar
2020.10 - 2021.01
No Degree - STPM
Sekolah Tunku Abdul Rahman
2018.05 - 2019.11
General Office Clerk
Ken Ken Car Auto Accessories
2018.01 - 2018.04