TAN WAN YI
Finance And Investment
Nibong Tebal, Penang
Summary
Proven track record in enhancing customer engagement and sales, notably with Ouji Sekken Manufacturing, by leveraging exceptional client relations and product knowledge. Highly energetic Sales Promoter experienced in supporting retail sales opportunities and in-store brand representation. Maintains respected brand image and strong partnership between retailers and brand to establish brand as category leader. Achieved significant targets through effective communication and customer service skills, fostering strong client relationships and driving business growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Promoter
Ouji Sekken Manufacturing (M) Sdn Bhd
02.2024 - 05.2024
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Responsible to participate the company's training and learn the product knowledge.
- Follow the instruction of our team leader and hardworking to push sales so that can hit the target.
Insurance Agent
Great Eastern General Insurance (Malaysia) Berhad
10.2020 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Sales Promoter
Cadbury
11.2023 - 12.2023
- Responsible to participate the company's training so that can learn more product knowledge. Responsible to promote and sell the products.
- Recommended specific product options to meet customer needs.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
Waitress
The White Kitchen
10.2019 - 06.2020
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Replacement Teacher
SJK(C) Pai Teik
02.2019 - 05.2019
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Developed strong relationships with students, fostering a sense of trust that encouraged open communication about academic challenges or personal concerns.
Assistant Teacher
3Q MRC Junior
06.2019 - 09.2019
- Assisted in lessons, curriculum and homework planning.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Education
BBA - Finance And Investment
TAR UMT
Kuala Lumpur, Malaysia 04.2001 -
Skills
Customer Service
Client Relations
Teamwork and Collaboration
Basic computer skills such as Microsoft Words, Excel and Power Point
Timeline
Sales Promoter
Ouji Sekken Manufacturing (M) Sdn Bhd
02.2024 - 05.2024
Sales Promoter
Cadbury
11.2023 - 12.2023
Insurance Agent
Great Eastern General Insurance (Malaysia) Berhad
10.2020 - Current
Waitress
The White Kitchen
10.2019 - 06.2020
Assistant Teacher
3Q MRC Junior
06.2019 - 09.2019
Replacement Teacher
SJK(C) Pai Teik
02.2019 - 05.2019
BBA - Finance And Investment
TAR UMT
04.2001 -
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