Nur Ashfarina Rina
Kuching, Sarawak
Summary
Dynamic sales and marketing professional with a proven track record of exceeding sales targets and boosting brand awareness for companies like LUXURY FLORIST. Skilled in social media strategy and customer service, adept at fostering team collaboration and driving significant sales growth. Achieved a consistent increase in customer satisfaction through exceptional service and product knowledge.
Highly energetic Sales Promoter experienced in supporting retail sales opportunities and in-store brand representation. Maintains respected brand image and strong partnership between retailers and brand to establish brand as category leader. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Sales Promoter
LUXURY FLORIST
11.2024 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Exceededmonthly targets by diligently following up on leads and closing deals promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Recommended specific product options to meet customer needs.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Trained new sales associates, sharing best practices and product knowledge.
- Boosted sales by building rapport with customers and understanding their needs.
- Purchased produce following guidelines of marketing plan.
- Exceeded sales targets through targeted marketing efforts, focused on maximizing customer conversions from initial interest to purchase completion.
- Conducted market research and analysis to identify consumer trends and preferences.
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
Brand Promoter
Ck Alliance Sdn Bhd
11.2024 - 11.2024
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Trained and mentored new Brand Promoters to ensure consistent messaging across all promotional activities.coffe
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
Storekeeper
Borneo Supermarket
07.2024 - 10.2024
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Monitored merchandise on shelves and in storage using inventory control system.
- Documented shipping and receiving records to confirm receipt of orders.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Assisted customers by answering questions and suggesting merchandise.
- Oversaw warehouse staff by providing instructions and leading daily activities.
Supermarket Assistant
Borneo Supermarket
04.2024 - 10.2024
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Facilitated effective restocking of products, maintaining visually appealing and fully stocked shelves.
- Communicated effectively with coworkers during shift changes to ensure seamless continuation of essential duties.
- Supported store operations by assisting with opening or closing procedures as needed.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Contributed to loss prevention efforts by monitoring the store floor for suspicious activity and reporting any concerns to management.
- Assisted in the training of new employees, sharing best practices and helping them acclimate to their roles quickly.
PART TIME ROTI JOHN
MB ROTI JOHN
03.2024 - 04.2024
- Maintained a clean and organized workspace, ensuring a hygienic environment for food preparation.
- Promoted a safe working environment by strictly following established safety protocols and guidelines in the workplace.
- Assisted customers with order placement and menu selection, answering questions about ingredients and dietary restrictions.
Catering Assistant(part Time)
SUHAIMI CATERING
01.2023 - 01.2024
- Collaborated with team members to execute seamless catering events for clients.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth service delivery.
Sales Assistant
BUTIK ZAM ZAMI ,MAJMA MALL
03.2023 - 04.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed loyal customer base by providing consistent, high-quality service.
Bakery Assistant
Mysecretbakehouse
04.2022 - 04.2023
- Washed dishes and sanitized prep area at end of each shift.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Arranged bakery displays to showcase baked goods, cakes to drive product sales.
PART TIME JOB AT KIOSK SPRING
OJO STUDIO,THE SPRING
06.2022 - 08.2022
- Contributed to a positive work environment by actively participating in team-building activities and maintaining open lines of communication.
- Compiled weekly progress reports that helped managers make informed decisions regarding resource allocation and task prioritization.
- Proactively addressed potential issues before they escalated, fostering a positive work environment for both employees and customers.
- Resolved customer complaints promptly, maintaining positive relationships with patrons.
Education
SMK TUN ABANG HAJI OPENG
Jalan Demak, Petra Jaya, 93050 Kuching, SarawakSkills
Social media strategy
Product knowledge
Sales management
Sales reporting
Product and service sales
Sales and marketing
Presentation skills
Sales expertise
Teamwork
Marketing
Customer service
Store opening and closing
Friendly and positive
Special events
Timeline
Sales Promoter
LUXURY FLORIST
11.2024 - Current
Brand Promoter
Ck Alliance Sdn Bhd
11.2024 - 11.2024
Storekeeper
Borneo Supermarket
07.2024 - 10.2024
Supermarket Assistant
Borneo Supermarket
04.2024 - 10.2024
PART TIME ROTI JOHN
MB ROTI JOHN
03.2024 - 04.2024
Sales Assistant
BUTIK ZAM ZAMI ,MAJMA MALL
03.2023 - 04.2023
Catering Assistant(part Time)
SUHAIMI CATERING
01.2023 - 01.2024
PART TIME JOB AT KIOSK SPRING
OJO STUDIO,THE SPRING
06.2022 - 08.2022
Bakery Assistant
Mysecretbakehouse
04.2022 - 04.2023
SMK TUN ABANG HAJI OPENG
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