Sze Yee Chong

• Billing: Preparation of monthly billing for management fees towards the owner, tenant, and other relevant parties.
• Credit note: Issuing a credit note if there is any dispute regarding the amount.
• Repair escalation: Coordinated with maintenance teams to create a clear escalation path for repair requests.
• Complaint management: Managed and handled any complaints from owners, tenants, related to building maintenance and building features.
• Data reporting: Compiled monthly payment and facility reports for management review, supporting better financial forecasting, and resource allocation.

Skills:

• Microsoft Excel and Word usage.
• System navigation using CRM - SQL System

• Maintain the existing customer base and increase repeat clientele.
• Trained junior stylists in advanced hairstyling techniques.
• Styled hair for wedding events and functions.

• Maintain the existing customer base and increase repeat clientele.
• Trained junior stylists in advanced hairstyling techniques.
• Styled hair for wedding events and functions.