Sylvianie Dominic

• Supported internal, external, and customer audits to ensure compliance with ISO and client quality standards.
• Conducted IQC, IPQC, and FQC inspections on electronic components and assemblies in accordance with IPC standards.
• Performed root cause analyses using 5 Whys, Fishbone, and 8D methods; coordinated corrective and preventive actions with cross-functional teams.
• Supported new product introduction (NPI) by preparing documentation and verifying quality at initial production stages.
• Maintained inspection reports, deviation logs, and quality metrics, including yield, defect rates, and trend analysis.
• Participated in Kaizen and Lean initiatives to enhance process efficiency and reduce defect rates.
• Assisted with MRB management and quality budgeting activities.

• Coordinate daily MRB activities, including scrap, supplier return, and aging reports.
• Prepare monthly MRB and QA cost reports.
• Support stock count (PI Count) and MRB audits.
• Work with Planning, Engineering, Field Service, and Materials to resolve quality issues.
• Assist Engineering in returning defective parts to suppliers.
• Maintain QA documentation and records.
• Support manager with team attendance and overtime matters.
• Manage and document new product quality activities.
• Verify engineering drawings and prepare Certificates of Conformance (CoC).
• Conduct inspections and defect verification per IPC-610 standards.
• Create First Article Inspection (FAI) reports for assigned products.

• Inspect nonconforming (NC) and rejected parts received from production, warehouse, and other areas.
• Manage and coordinate system transactions and physical flow for all rejected materials.
• Arrange and monitor the disposal of scrap materials with approved vendors.
• Conduct review meetings with the Engineering team to finalize disposition for pending reject parts.
• Prepare and present monthly MRB inventory status reports to Operations and Management.
• Collaborate with Logistics to return confirmed rejected parts to suppliers.
• Ensure all NC parts are properly categorized with correct disposition and rejection type.
• Support Incoming Quality Control (IQC) and Outgoing Quality Assurance (OQA) inspection activities.
• Maintain accuracy and timeliness of daily reports in Excel and the MRP system.

• Inspect nonconforming (NC) and rejected parts received from production, warehouse, and other areas.
• Coordinate system transactions and physical movement of all rejected materials.
• Arrange disposal and shipment of scrap materials to approved vendors.
• Conduct review meetings with Engineering to finalize disposition for pending reject parts.
• Prepare and present monthly MRB inventory status reports to Operations and Management.
• Collaborate with Logistics to return confirmed rejected parts to suppliers.

• Performed final product inspections and testing before shipment.
• Ensured outgoing quality met customer standards.
• Maintained up-to-date inspection and audit records for improved reporting and analysis.

• Update and maintain daily files and documentation.
• Draft official letters, agreements, and client correspondence.
• Communicate and engage with customers to address inquiries and provide support.
• Follow up on client cases to ensure timely resolution and satisfaction.
• Liaise with clients regarding property sales and purchases, providing relevant information and guidance.
• Prepare quotations and proposals for customers.

• Supported administrative and operational tasks.
• Gained experience in office coordination and documentation.