Sylvia Wong Shiau Ching
Solutions Architecture Engineer | Data Science Enthusiast
Bayan Lepas, Penang,07
Summary
Dedicated Data Science and Analytics Master’s graduate with a strong foundation in data analytics and machine learning. Experience at Dell Technologies includes collaborating with global teams to deliver customized engineering solutions, developing and testing internal tools, and creating Python scripts to enhance automation processes. With a background in biological research and a proven track record in technical and analytical roles, eager to leverage technical and analytical skills to innovate and improve operational efficiency, bridging the gap between engineering and data-driven decision-making.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Solutions Architecture Engineer 2
Dell Technologies
Bukit Mertajam, Penang
3 2022 - Current
- Collaborated with a global team, including Project Managers and Manufacturing teams, in developing more than 400 customized Dell solutions to date for organizations and large-scale enterprises in the EMEA region with 100% SLA and accuracy met.
- Monitored and troubleshot the automation of image customization, application, and BIOS settings configuration on various Dell platforms to meet customer requirements
- Developed, implemented, and debugged Python scripts to support factory-level automated configuration processes
- Assisted in team operations analysis by creating visualizations to capture project volume trends, improving resource allocation and project planning accuracy
- Contributed to the development and testing of transformation initiatives including a project dashboard mobile app for real-time project status updates and an automated engineering auditing tool to streamline audits and enhance deliverable accuracy
Research Associate
Complete Genomics Inc.
San Jose
03.2018 - 07.2020
- Participated in the development and optimization of novel processes for high throughput sequencing and analysis of genomic DNA
- Designed experiments and tested new protocols that utilize Next-generation sequencing technology
- Analyzed results and presented findings in weekly interdepartmental meetings.
Education
Master of Science in Data Science and Analytics -
Universiti Sains Malaysia
Penang, Malaysia 03.2021 - 05.2022
Bachelor of Science in Biology - undefined
Iowa State University
Iowa, United States 07.2015 - 05.2017
American Degree Transfer Program - Applied Science
INTI International College Penang
Penang, Malaysia 08.2013 - 05.2015
Skills
Python Programming
Machine Learning
Natural Language Processing
Sentiment Analysis
Data Visualization
Microsoft Office Tools (Word, Excel, Power Point)
Languages
English
Proficient
C2
Mandarin
Proficient
C2
Malay
Advanced
C1
Publications
Assembly and analysis of the genome of Notholithocarpus densiflorus
G3: Genes, Genomes, Genetics | Mar 1, 2024
https://doi.org/10.1093/g3journal/jkae043
Text Analytics of Vaccine Myths on Reddit
IGI Global | Jan 19, 2023
https://www.igi-global.com/chapter/text-analytics-of-vaccine-myths-on-reddit/317166
Timeline
Master of Science in Data Science and Analytics -
Universiti Sains Malaysia
03.2021 - 05.2022
Research Associate
Complete Genomics Inc.
03.2018 - 07.2020
Bachelor of Science in Biology - undefined
Iowa State University
07.2015 - 05.2017
American Degree Transfer Program - Applied Science
INTI International College Penang
08.2013 - 05.2015
Solutions Architecture Engineer 2
Dell Technologies
3 2022 - Current
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