Dynamic Delivery Rider with Lalamove, recognized for enhancing customer satisfaction through exceptional service and timely deliveries. Leveraged strong communication skills and route planning expertise to consistently reduce delivery times. Committed to safety and professionalism, ensuring reliable and efficient operations while maintaining a positive attitude in all interactions.
Hi, I’m
Syed Muhammad Nabil Bin Syed Mohd Firdaus
Final Year Diploma Student In Industrial Logistics Seeking An Industrial Training Placement
Pasir Gudang, Johor
Summary
Overview
2
years of professional experience
Work History
Lalamove
Delivery Rider
01.2023 - Current
Job overview
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
Education
University Kuala LumpurPasir Gudang, Johor, Malaysia
from Logistics And Supply Chain Management
04.2001
University Overview
Final Year Student (Industrial Training) of Diploma in Industrial Logistics
Skills
Basic mechanical skills
Timeline
Delivery Rider
Lalamove
01.2023 - Current
University Kuala Lumpur
from Logistics And Supply Chain Management
04.2001
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