Muhammad Hadi Bin Zabidi
Administrative Assistants
Bayan Lepas
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by a history of reducing delivery times at Foodpanda MY. Skilled in efficient navigation and critical thinking, with a knack for fostering positive interactions. Demonstrated ability to adapt quickly, ensuring high-quality service and operational excellence. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Delivery Rider
Foodpanda MY
03.2023 - 09.2023
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
Restaurant Waiter
Nasi Kandar Shaik Dawood
03.2022 - 05.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Assistant Chef
Streeto Pizza
03.2021 - 05.2021
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Chopped ingredients and garnishes.
- Stored food safely and orderly in freezer and refrigerator.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Education
Bachelor of Muamalat Administration - Business Administration And Management
University Utara Malaysia
Sintok, Kedah, Malaysia 04.2001 -
High School Diploma -
SMKA Al-Machzor (L)
Ayer Itam, Penang, Malaysia 04.2001 -
Skills
Basic Mechanical Skills
Time management skills
Positive Attitude
Reliability and punctuality
Stress management capabilities
Efficient Navigation Abilities
Safety Awareness Training
Professionalism and Courtesy
Strong Communication Skills
Critical thinking abilities
Basic Mechanical Skills
Timeline
Delivery Rider
Foodpanda MY
03.2023 - 09.2023
Restaurant Waiter
Nasi Kandar Shaik Dawood
03.2022 - 05.2022
Assistant Chef
Streeto Pizza
03.2021 - 05.2021
Bachelor of Muamalat Administration - Business Administration And Management
University Utara Malaysia
04.2001 -
High School Diploma -
SMKA Al-Machzor (L)
04.2001 -
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