Microsoft office
Suhaidah Mohd Sajuri
Account Officer
C2-2, Flat Kerajaan, Taman Bersatu, Kluang , Johor
Summary
Action-oriented Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities. Engaging individual with more than 20 years working as Account Executive for various company. Determined and effective in nurturing client relationships, generating revenue with new accounts and making presentations to prospects. Regularly work under pressure to meet report deadline for second board release and auditors requirement matters.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Admin And Account Executive
Tenaga Karisma Sdn. Bhd.
Kuala Lumpur
2000.03 - 2022.06
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and other communications.
- Prepared additional quotes for current clients to upsell products and services.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Marketing Officer
Merdeka Hotel
Kluang
2014.04 - 2015.10
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
Senior Accounts Officer
BCB Construction Sdn. Bhd
Kluang
2006.01 - 2014.04
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Identified and investigated variances to optimize financial plans and forecasts.
- Managed payroll operations for team of 20 employees.
- Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
- Managed all accounting needs and account updates for subsidiary operations.
Education
LCCI Diploma In Accounting
Kolej Professional MARA (IPM)
Melaka 1993.07 - 1995.04
SPM -1st Grade
Sek Men (P) Sri Aman
Petaling JAya 1991.01 - 1992.12
Skills
Multitasking Abilities
Software
IT management
Interests
Very good translator
Timeline
Marketing Officer
Merdeka Hotel
2014.04 - 2015.10
Senior Accounts Officer
BCB Construction Sdn. Bhd
2006.01 - 2014.04
Admin And Account Executive
Tenaga Karisma Sdn. Bhd.
2000.03 - 2022.06
LCCI Diploma In Accounting
Kolej Professional MARA (IPM)
1993.07 - 1995.04
SPM -1st Grade
Sek Men (P) Sri Aman
1991.01 - 1992.12
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